Koozee Posted January 4 Share Posted January 4 I have been trying to figure out why the two numbers are not closer to one another, my XSX is hard wired with ports forwarded and an open NAT. During the "game trying to find a match" the ping will search all the way up to 200ms. Maybe it is user error on my part? any help is appreciated. TIA. Link to comment Share on other sites More sharing options...
TG3NOC1D3 Posted January 4 Share Posted January 4 4 minutes ago, Koozee said: I have been trying to figure out why the two numbers are not closer to one another, my XSX is hard wired with ports forwarded and an open NAT. During the "game trying to find a match" the ping will search all the way up to 200ms. Maybe it is user error on my part? any help is appreciated. TIA. Are you using the home location with a radius set? Polygon drawn style? Or using ping assist with your home set in the middle of nowhere? Just trying to see how you are using geo-filter so I can help. Link to comment Share on other sites More sharing options...
Koozee Posted January 4 Author Share Posted January 4 20 minutes ago, TG3NOC1D3 said: Are you using the home location with a radius set? Polygon drawn style? Or using ping assist with your home set in the middle of nowhere? Just trying to see how you are using geo-filter so I can help. Polygon and ping assist is off. How can you set your home in ping assist? Link to comment Share on other sites More sharing options...
TG3NOC1D3 Posted January 4 Share Posted January 4 5 minutes ago, Koozee said: Polygon and ping assist is off. How can you set your home in ping assist? And you have strict mode check and geo-latency unchecked as well? The increase in latency is probably the ping-stabilizer being kicked in to help with jittter or "ping fluctuation" in your route to the game server. This helps stabilize the connection to the game giving you a smoother experience. You can watch the video of this being explained on their Youtube, just search Netduma and then look for ping stabilizer video. It may be called steady ping on there as well, can't remember lol. Link to comment Share on other sites More sharing options...
Koozee Posted January 4 Author Share Posted January 4 6 minutes ago, TG3NOC1D3 said: And you have strict mode check and geo-latency unchecked as well? The increase in latency is probably the ping-stabilizer being kicked in to help with jittter or "ping fluctuation" in your route to the game server. This helps stabilize the connection to the game giving you a smoother experience. You can watch the video of this being explained on their Youtube, just search Netduma and then look for ping stabilizer video. It may be called steady ping on there as well, can't remember lol. Just got connected to a game in Utah and then the following game in Georgia. I am just outside of Toronto Canada and my geo filter is set to an east coast server. Link to comment Share on other sites More sharing options...
TG3NOC1D3 Posted January 4 Share Posted January 4 1 minute ago, Koozee said: Just got connected to a game in Utah and then the following game in Georgia. I am just outside of Toronto Canada and my geo filter is set to an east coast server. I would make sure you have geo-latency unchecked, leave strict mode checked on. Make sure you are setting your geo-filter before you open the game up on xbox. Close the game out, let the servers clear and then launch it again and see what happens. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 4 Administrators Share Posted January 4 Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. In terms of the difference in ping, the in game ping includes processing delay, all games have it but not all choose to include it in their ping calculation. It's not something we can calculate. If the in game ping is up to 30ms higher roughly then the game should play well, anything higher than that could indicate the server is under heavy load and it's best to try to force a different server. Link to comment Share on other sites More sharing options...
TG3NOC1D3 Posted January 4 Share Posted January 4 52 minutes ago, Netduma Fraser said: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. In terms of the difference in ping, the in game ping includes processing delay, all games have it but not all choose to include it in their ping calculation. It's not something we can calculate. If the in game ping is up to 30ms higher roughly then the game should play well, anything higher than that could indicate the server is under heavy load and it's best to try to force a different server. I actually left my router running a test on the lower ping servers to see which had the best overall stability using the heatmap tracking you guys put on there. Really excited to go home and check to see what is what. I think that feature needs to be discussed more, it is a game changer because if a server has a history of getting the crap beat of it and being all over the place, then it's best to find the next best one lol. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Koozee Posted January 5 Author Share Posted January 5 2 hours ago, Netduma Fraser said: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. In terms of the difference in ping, the in game ping includes processing delay, all games have it but not all choose to include it in their ping calculation. It's not something we can calculate. If the in game ping is up to 30ms higher roughly then the game should play well, anything higher than that could indicate the server is under heavy load and it's best to try to force a different server. Still not working, first game was on a Chicago server then the next game a Texas server. Very strange. Link to comment Share on other sites More sharing options...
Koozee Posted January 5 Author Share Posted January 5 3 minutes ago, Koozee said: Still not working, first game was on a Chicago server then the next game a Texas server. Very strange. Now it's connecting me to servers I have denied access to. Â Link to comment Share on other sites More sharing options...
Koozee Posted January 5 Author Share Posted January 5 2 hours ago, Netduma Fraser said: Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart game or wait 10 minutes (in the lobby in the game). If that doesn't work, reboot PC/Console and it should work then. In terms of the difference in ping, the in game ping includes processing delay, all games have it but not all choose to include it in their ping calculation. It's not something we can calculate. If the in game ping is up to 30ms higher roughly then the game should play well, anything higher than that could indicate the server is under heavy load and it's best to try to force a different server. Any reason why all of the servers I have denied are classified as "peer"? Out of the 8 that I have denied only 1 is classified as a server. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 5 Administrators Share Posted January 5 What firmware version are you on currently? There isn't a way to distinguish a peer from a server on the R3, they're shown as the same icon: Link to comment Share on other sites More sharing options...
Koozee Posted January 5 Author Share Posted January 5 Most recent version. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 5 Administrators Share Posted January 5 I've sent you .23 in a PM, you can install it in Settings > Troubleshooting. Once it's complete I'd recommend doing a factory reset to ensure remnants of previous versions aren't causing any issues, then see it works better Link to comment Share on other sites More sharing options...
Koozee Posted January 5 Author Share Posted January 5 2 minutes ago, Netduma Fraser said: I've sent you .23 in a PM, you can install it in Settings > Troubleshooting. Once it's complete I'd recommend doing a factory reset to ensure remnants of previous versions aren't causing any issues, then see it works better I’ll try it out this evening when I get home. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Koozee Posted January 6 Author Share Posted January 6 19 hours ago, Netduma Fraser said: I've sent you .23 in a PM, you can install it in Settings > Troubleshooting. Once it's complete I'd recommend doing a factory reset to ensure remnants of previous versions aren't causing any issues, then see it works better Okay installed .23 and geo fence seems to be working but I only tried it using radius mode. Only issue last night was I felt like I was 0.5 sec behind in time to everyone else, shot before turning corners and every replay (I know replays are only a snapshot) showing me just standing there not firing or moving, very strange. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 6 Administrators Share Posted January 6 3 hours ago, Koozee said: Okay installed .23 and geo fence seems to be working but I only tried it using radius mode. Only issue last night was I felt like I was 0.5 sec behind in time to everyone else, shot before turning corners and every replay (I know replays are only a snapshot) showing me just standing there not firing or moving, very strange. Are you using Steady Ping? Have you adjusted Congestion Control at all? Link to comment Share on other sites More sharing options...
Koozee Posted January 6 Author Share Posted January 6 17 minutes ago, Netduma Fraser said: Are you using Steady Ping? Have you adjusted Congestion Control at all? Using the polygon (custom) geo fence still does not work, tested it by surrounding Washington state and was connected to a Chicago server. Steady ping is enabled congestion control was off because I have smart boost turned off. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 6 Administrators Share Posted January 6 Were the steps from the above done as well with polygon? Link to comment Share on other sites More sharing options...
Koozee Posted January 6 Author Share Posted January 6 4 minutes ago, Netduma Fraser said: Were the steps from the above done as well with polygon? Yes. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 6 Administrators Share Posted January 6 Okay thank you, I'll pass that onto the team so they can take a look. Link to comment Share on other sites More sharing options...
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