Some issues I encountered with firmware .23

[TG3NOC1D3]

Last night I dove into some testing with firmware .23 after requesting it and these were the issues I noticed. 

1. While the servers were very well detected compared to their heat map counter part, I noticed a lot of attempted connections to a server in Oklahoma and another on the east coast, didn't catch the state it was trying to grab as my filter wasn't zoomed out but I believe it was on the eastern US seaboard side. 

2. Once connected to a server in Texas or California, there was a very real struggle for the filter to identify the latency of the server and would often time out. Stabilizer was definitely working as I did not see the jitter that was typically there in the game without the stabilizer but you couldn't *see* it running on the geo-filter lol. Not a deal breaker as the device is still doing it's job, just a weird buffer issue I believe. 

3. Ad blocker page seems to lock up with firefox if left open for a few minutes while going through a few devices. I need to test chrome and see if this issues persists or is browser specific. This issue was present in .21 as well but not as prevelant. 

4. Smart boost on .23 is causing some weird router time outs to the mobile app while monitoring geo-filter or smart boost, I will try turning one or both off and see if this still acts up tonight after work.

5. The speed test is a little bit lower in accuracy compared to the previous .21 for some reason and even using the speedtest app in windows, I was hanging lower around 920, instead of the 935-940 I got before. Not a big enough loss to cry over, just thought I would mention it due to it being there in my testing lol. 

6. After power cycling the unit after changing my DHCP allowed IP's, (had to reboot due to my devices not grabbing the IP's in the range I set), I got the first time use tour notices on everything again. Not sure why It thought I needed the tour again but this is again a minor issue, more of an annoyance lol.

 

Overall this is a solid router, been working very well and has taken over my UDM Pro although I may end up using this as more of a geo-filter and less of a main router due to the security capabilities of my UDM Pro that I have come to rely on. It would be cool to know how Netduma hardens their routers so those of us more security minded could feel more comfortable with using the device as a whole home router.

[Netduma Fraser]

Thanks for the feedback, the only changes from .21 to .23 was some Geo-Filter improvements so it should not have caused anything else to change in the way it behaves at all. It is possible to be able to stabilize a server but not be able to ping it - I'm not caught up on the technical details of why that happens. Could you do a factory reset and see if some of the issues you mentioned are lessened? As there has been a few updates a reset would be good to clear any remnants from the previous versions. Once new firmware starts arriving I think it'll take care of 99% of the issues people are seeing.

[TG3NOC1D3]

22 minutes ago, Netduma Fraser said:

Thanks for the feedback, the only changes from .21 to .23 was some Geo-Filter improvements so it should not have caused anything else to change in the way it behaves at all. It is possible to be able to stabilize a server but not be able to ping it - I'm not caught up on the technical details of why that happens. Could you do a factory reset and see if some of the issues you mentioned are lessened? As there has been a few updates a reset would be good to clear any remnants from the previous versions. Once new firmware starts arriving I think it'll take care of 99% of the issues people are seeing.

I can't remember if I did one or not but I will bounce it back to factory when I get off work and try again. Worst case it may be tomorrow night but I should be able to squeeze in a redo tonight. Hopefully the team is back from vacation soon to work out the rest of the kinks. If OS 4 runs well on the R2 I am gonna sell my R2 for pretty cheap to a buddy of mine to use in his setup as well so we have the ultimate lobby's at all times lol.

[TG3NOC1D3]

Adding on to this, there was another issue I encountered that should be addressed. 

When using ping optimizer in expert mode, when it goes to test the upload, it never changes from 100% for some reason. I tried rebooting the router and turning off smart boost to see if this caused anything to fix and no dice. Just thought the team should be aware

 

Another thing, while I was at home I noticed the ability to allow or block servers is not working. This is something I have always done which makes it easier for servers to be used and make it where everything outside of what I want to use is blocked rather than the whole polygon draw deal.

[Netduma Fraser]

The team are returning now, not everyone has arrived back but the work has begun, they're reviewing all the reports I've left them over the holidays (lovely presents for them haha!) so they'll be attempting to reproduce issues and identify the causes to make fixes. I suspect you'll see some firmware next week with issues being addressed. 

Upload is a funny one as a lot of people will never saturate their upload, so it staying at 100% may be legit, what is your upload speed? 

For denying, are you waiting a few minutes after denying before searching for a game again? If you are, is it definitely the same server? - Does it have the same ID? There are many servers clustered in the same location so it's possible its another server in that area you're connecting to.

[Newfie]

12 hours ago, TG3NOC1D3 said:

Overall this is a solid router, been working very well and has taken over my UDM Pro although I may end up using this as more of a geo-filter and less of a main router due to the security capabilities of my UDM Pro that I have come to rely on. It would be cool to know how Netduma hardens their routers so those of us more security minded could feel more comfortable with using the device as a whole home router.

As you know there is honeypot, IPS/IDS, DoH etc, rogue access point, firewall all though basic, traffic rules, VPN, network config,  CVE updates and other updates to services and rules to help with network security. I don’t think Duma will be on the same level as the UDM range.
I’ve had one instance of a miscellaneous code within my network, which was picked up, and I’ve had one rogue access point detection. Did have an Amazon device probing my network as well which was picked up by the honeypot and blocked. 
The IPS/IDS is not on the latest release though from the company they use.

[TG3NOC1D3]

10 hours ago, Newfie said:

As you know there is honeypot, IPS/IDS, DoH etc, rogue access point, firewall all though basic, traffic rules, VPN, network config,  CVE updates and other updates to services and rules to help with network security. I don’t think Duma will be on the same level as the UDM range.
I’ve had one instance of a miscellaneous code within my network, which was picked up, and I’ve had one rogue access point detection. Did have an Amazon device probing my network as well which was picked up by the honeypot and blocked. 
The IPS/IDS is not on the latest release though from the company they use.

A lot of what my IPS picks up is port scanning on my network and it is usually harmless except for one instance it was a attempted breach. I don't really open ports on my network due to not wanting the port seen via a scan lol. When I ran a fing port scan against the Duma last night it didn't show any port issues or wide open ports, so that was nice. I work heavily in information security as well as my core role as an engineer, so I'm always hesitant to let a basic device run my network but so far so good lol. I would like to see a prosumer level Duma router with a beefy cpu/ram setup with the ability to do some of the things the UDM can do. Not super likely, but I would cough up the money to grab one for sure if they did a rack mountable chassis styler router. 

[TG3NOC1D3]

17 hours ago, Netduma Fraser said:

The team are returning now, not everyone has arrived back but the work has begun, they're reviewing all the reports I've left them over the holidays (lovely presents for them haha!) so they'll be attempting to reproduce issues and identify the causes to make fixes. I suspect you'll see some firmware next week with issues being addressed. 

Upload is a funny one as a lot of people will never saturate their upload, so it staying at 100% may be legit, what is your upload speed? 

For denying, are you waiting a few minutes after denying before searching for a game again? If you are, is it definitely the same server? - Does it have the same ID? There are many servers clustered in the same location so it's possible its another server in that area you're connecting to.

Truth be told, the issue seems to be resolved now with the .23 firmware on the blocking and allowing buttons. Before I would click, wait like 30 seconds and no response, now they are doing what they should be. Was still seeing some weird attempts to connect to outside servers but they got blocked, just weird that there are a few attempts before it moves on. I might do one more factory reset and then fully power the device off so it gets a good flush out. Majority of the issues including the lower speed have resolved now, so I will be playing with it more tonight since I'll be off this weekend and can spend some time testing a more thoroughly. I will say, on PC, I set my device to a Playstation in device manager and fired up Halo Infinite. I ended up having to allow Geo-Latency before I could get into a game, but they were consistently outside my radius zones so that was a bummer. 

[Netduma Fraser]

1 hour ago, TG3NOC1D3 said:

Truth be told, the issue seems to be resolved now with the .23 firmware on the blocking and allowing buttons. Before I would click, wait like 30 seconds and no response, now they are doing what they should be. Was still seeing some weird attempts to connect to outside servers but they got blocked, just weird that there are a few attempts before it moves on. I might do one more factory reset and then fully power the device off so it gets a good flush out. Majority of the issues including the lower speed have resolved now, so I will be playing with it more tonight since I'll be off this weekend and can spend some time testing a more thoroughly. I will say, on PC, I set my device to a Playstation in device manager and fired up Halo Infinite. I ended up having to allow Geo-Latency before I could get into a game, but they were consistently outside my radius zones so that was a bummer. 

Glad to hear some issues were resolved, attempts at games outside the radius is normal, as long as they get blocked. If you reboot the game it should work if you had to change it while you were on the game initially

[TG3NOC1D3]

1 hour ago, Netduma Fraser said:

Glad to hear some issues were resolved, attempts at games outside the radius is normal, as long as they get blocked. If you reboot the game it should work if you had to change it while you were on the game initially

Yeah nothing really concerning this go around tbh, just small things to play around with. I will try halo without geo-latency and see if it lets me through but I may set it as Xbox or Game console instead of Playstation and see how it reacts as well. So far, smooth sailing my friend. If something major comes up I'll report back, but for now just more testing.