purpleandgold33 Posted December 18, 2023 Share Posted December 18, 2023 Just got my R3 and I can't get it up and running. Plugged her in and try to connect via laptop and typed in password and says no internet. Cycled my modem off unplugged and restart and nothing. Need some help. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 18, 2023 Administrators Share Posted December 18, 2023 Have you completed the Setup Wizard or are you still in the wizard? Do you require PPPoE, VLAN or anything like that for internet? Link to comment Share on other sites More sharing options...
purpleandgold33 Posted December 18, 2023 Author Share Posted December 18, 2023 1 minute ago, Netduma Fraser said: Have you completed the Setup Wizard or are you still in the wizard? Do you require PPPoE, VLAN or anything like that for internet? I don't know what that is. Its just basic I think. I can't get internet to get to the setup wizard. Internet light is on on the router but no internet. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 18, 2023 Administrators Share Posted December 18, 2023 When it fails, click the option to change WAN settings then you can skip, skip through the rest of the wizard. If you reboot the modem, wait 2 minutes, then reboot the R3 it may work then Link to comment Share on other sites More sharing options...
purpleandgold33 Posted December 18, 2023 Author Share Posted December 18, 2023 1 minute ago, Netduma Fraser said: When it fails, click the option to change WAN settings then you can skip, skip through the rest of the wizard. If you reboot the modem, wait 2 minutes, then reboot the R3 it may work then I'm in the wizard its trying to connect to router but it won't. Yes, when I reboot modem I wait 2 mins. Done it three times and nothing and can't connect from phone either. Link to comment Share on other sites More sharing options...
purpleandgold33 Posted December 18, 2023 Author Share Posted December 18, 2023 19 minutes ago, purpleandgold33 said: I'm in the wizard its trying to connect to router but it won't. Yes, when I reboot modem I wait 2 mins. Done it three times and nothing and can't connect from phone either. I got it Frazer!! It's working. She's is beautiful Hopefully no more issues! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 18, 2023 Administrators Share Posted December 18, 2023 Ah brilliant to hear that, well done on getting it sorted. We're working on any issues that have been reported thus far and hope to have a big update by the end of the week. We're able to get updates out way faster on DumaOS 4 so should just get better and better! purpleandgold33 1 Link to comment Share on other sites More sharing options...
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