Administrators Netduma Fraser Posted January 9 Administrators Share Posted January 9 2 hours ago, Dom said: Hey @Netduma Fraser is it possible to get the 4.0.23 update? My .20 is hit and miss with smartboost and geofilter working. I think I might have fixed it by disabling ad blocker for my Xbox series x but not sure if it will hold up. Thanks! I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset Link to comment Share on other sites More sharing options...
euphidra Posted January 9 Author Share Posted January 9 @Netduma Fraser Hi Fraser I use PPPOE with firmware 4.0.23 and I can tell you that smart boost qos doesn't work. The speed test does not give the right speed and causes instability on the eFootball servers. I turned off smartboost. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 10 Administrators Share Posted January 10 33 minutes ago, euphidra said: @Netduma Fraser Hi Fraser I use PPPOE with firmware 4.0.23 and I can tell you that smart boost qos doesn't work. The speed test does not give the right speed and causes instability on the eFootball servers. I turned off smartboost. Doesn't give the right speed in what sense? What settings are you using? That wouldn't have an affect on the servers if you're not getting full speeds euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 10 Author Share Posted January 10 @Netduma Fraser By deactivating smartboost, the heatmap ping graph appears on the server. Doesn't give the right speed in what sense? What settings are you using? That wouldn't have an affect on the servers if you're not getting full speeds. Played great with smart boost turned off and steady ping in simple mode. With smart boost active the graph on the server in ping heatmap never appears. I use FTTC TIM 200 mega in PPPOE. Active Smartboost makes me increase the ping on the speed test, losing 20 megs in download and 5 megs in uploads. By deactivating Smart boost everything works fine. It will be a bug that you need to fix. Link to comment Share on other sites More sharing options...
euphidra Posted January 10 Author Share Posted January 10 @Netduma Fraser By deactivating smartboost, the heatmap ping graph appears on the server. Doesn't give the right speed in what sense? What settings are you using? That wouldn't have an affect on the servers if you're not getting full speeds. Played great with smart boost turned off and steady ping in simple mode. With smart boost active the graph on the server in ping heatmap never appears. I use FTTC TIM 200 mega in PPPOE. Active Smartboost makes me increase the ping on the speed test, losing 20 megs in download and 5 megs in uploads. By deactivating Smart boost everything works fine. It will be a bug that you need to fix. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 11 Administrators Share Posted January 11 It is likely the priorities are affecting the speed test rather than it being a bug, I don't think SmartBOOST disabled would mean Ping Heatmap works, what are you seeing, no games to pick from to ping? euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 11 Author Share Posted January 11 @Netduma Fraser With Smartboost disabled it stabilizes and the server graph appears when I play eFottball 2024. If it is enabled it stabilizes without pinging the server. Do you have new firmware to send me beyond 4.0.23? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 11 Administrators Share Posted January 11 18 minutes ago, euphidra said: @Netduma Fraser With Smartboost disabled it stabilizes and the server graph appears when I play eFottball 2024. If it is enabled it stabilizes without pinging the server. Do you have new firmware to send me beyond 4.0.23? I think that's more of a coincidence, it will be unable to ping sometimes but should be improved in coming versions. Not yet, either this week or early next. euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 13 Author Share Posted January 13 @Netduma Fraser Hi Fraser, I have a Samsung S21FE smartphone that connects to the wifi network after restarting the router. After a while it stays connected to wifi without internet. When the router restarts, R3 writes connected wifi network. After a while it writes wifi network connected without internet but the smartphone works regularly on the network. Wifi icon has an exclamation mark. Yesterday the smartphone was updated. It will be this firmware 4.0.23. Do you have any firmware with fix after 4.0.23? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13 Administrators Share Posted January 13 5 hours ago, euphidra said: @Netduma Fraser Hi Fraser, I have a Samsung S21FE smartphone that connects to the wifi network after restarting the router. After a while it stays connected to wifi without internet. When the router restarts, R3 writes connected wifi network. After a while it writes wifi network connected without internet but the smartphone works regularly on the network. Wifi icon has an exclamation mark. Yesterday the smartphone was updated. It will be this firmware 4.0.23. Do you have any firmware with fix after 4.0.23? Disable Private/Random MAC addresses for the WiFi on your phone and see if it works better then. New firmware will be early next week I believe. euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 13 Author Share Posted January 13 @Netduma Fraser I already use a smartphone MAC address and no private or random MAC. I stay connected to wifi even though it says wifi connected without internet. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13 Administrators Share Posted January 13 3 hours ago, euphidra said: @Netduma Fraser I already use a smartphone MAC address and no private or random MAC. I stay connected to wifi even though it says wifi connected without internet. Can you provide the logs from the System Information page when you see that happen please? euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 13 Author Share Posted January 13 @Netduma Fraser I restarted router and it happens after two minutes. R3_2024-01-13T21_18_27.595Z_logs.txt Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13 Administrators Share Posted January 13 Disable IPv6 in LAN/WAN then check again please euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 13 Author Share Posted January 13 @Netduma Fraser Ipv6 Lan and Wan is already disabled. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13 Administrators Share Posted January 13 Give the device a static/reserved IP on the R3 then, disconnect it from WiFi and reconnect and see if it happens again euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 13 Author Share Posted January 13 @Netduma Fraser I already have a static IP. Even if it writes wifi connected without internet two minutes after restarting the router, the Samsung Galaxy S21FE smartphone remains connected anyway and navigates normally. Wifi icon has an exclamation point. It will be a bug of the R3 router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 13 Administrators Share Posted January 13 What is the MAC address of the device? That'll help me pin point it in the logs euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 14 Author Share Posted January 14 @Netduma Fraser SAMSUNG-GALAXY S21FE 40:e9:9b:04:5d:97 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14 Administrators Share Posted January 14 Thanks for that, seemingly the phone disconnects and reconnects all within the same second, so according to the router it does actually have internet. Does it appear online on the Device Manager? Does it show using traffic on Network Activity? euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 14 Author Share Posted January 14 @Netduma Fraser Two minutes after restarting the router, the smartphone goes from connected to connected without internet but I can navigate perfectly. All wifi devices work. I think it's a bug after Samsung update. On DEVICE MANAGER the device is connected. On NETWORK ACTIVITY the traffic is shown. Do you have any new firmware to send me? Thanks Fraser. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15 Administrators Share Posted January 15 16 hours ago, euphidra said: @Netduma Fraser Two minutes after restarting the router, the smartphone goes from connected to connected without internet but I can navigate perfectly. All wifi devices work. I think it's a bug after Samsung update. On DEVICE MANAGER the device is connected. On NETWORK ACTIVITY the traffic is shown. Do you have any new firmware to send me? Thanks Fraser. Okay sounds like a phone issue then! Not yet, shouldn't be long now before one is available, I'm hoping for today/tomorrow, depends how the team get on though. euphidra 1 Link to comment Share on other sites More sharing options...
euphidra Posted January 15 Author Share Posted January 15 @Netduma Fraser If you have new firmware send it to me Fraser. Thank you. Link to comment Share on other sites More sharing options...
euphidra Posted January 16 Author Share Posted January 16 @Netduma Fraser If you have new firmware send it to me Fraser. Thank you. Link to comment Share on other sites More sharing options...
PharmDawgg Posted January 16 Share Posted January 16 There is no new firmware. The current firmware is 4.0.23. Link to comment Share on other sites More sharing options...
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