ZahroKen Posted June 13, 2023 Share Posted June 13, 2023 Hello, I've recently bought the nighthawk XR300 and all in all it was better than my ISP modem (I have ADSL) this is my bandwidth (I know it's ridiculous) but it's enough to play normally any online game. However, recently every time i play Apex Legends with my brother (it only happens when we both play apex at the same time) we both get upload consumption spike and the game becomes unplayable (like 2000ms and 100% PL). Like this: And to be clear the first weeks when I got the XR300 all was fine it was working fine. Is there any solution ? Link to comment Share on other sites More sharing options...
TrayDay Posted June 13, 2023 Share Posted June 13, 2023 I may be wrong here. But, I believe they have a DPI cloud update for all routers. It doesn't hurt to try this: Go to Device Manager on the left-hand side. You should then be taking to the menu with all the devices connected. Next, click on the trigram/hamburger looking icon next to "Network Map" in the top left of the device manager, and you should see "ReSync Cloud" tap that. It will do an update just in case if you're not on one of the latest for you. Wait about 2 to 3 minutes. Now, also make sure you have your upload QOS Congestion Control possibly set a little higher than what you may currently have it now, IF you have it set up. If you're seeing 100% for upload slider. Please drop this to about 80%. If you're still experiencing the lag, increase it by 5-10% until you're no longer feeling the lag spike. But 80 or 90% should be decent enough. But, I would go as high as 97% due to having less than 1.5mbps for upload. Apex uses about 600-1200 Kbps (upload) at any given moment. As I believe, this is when the statistical data is sent to Apex Servers. Some info I collected personally from playing. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 14, 2023 Administrators Share Posted June 14, 2023 Hey, welcome to the forum! Could you provide a screenshot of your QoS page please? If you're not using QoS you'll need to and if you are then it may need some refinement. Link to comment Share on other sites More sharing options...
ZahroKen Posted June 15, 2023 Author Share Posted June 15, 2023 Yeah sure, this is how i set when i want to play: the 2 devices prioritized on the bandwidth is my PC and my brother's PC. Link to comment Share on other sites More sharing options...
ZahroKen Posted June 15, 2023 Author Share Posted June 15, 2023 On 6/14/2023 at 12:44 AM, TrayDay said: I may be wrong here. But, I believe they have a DPI cloud update for all routers. It doesn't hurt to try this: Go to Device Manager on the left-hand side. You should then be taking to the menu with all the devices connected. Next, click on the trigram/hamburger looking icon next to "Network Map" in the top left of the device manager, and you should see "ReSync Cloud" tap that. It will do an update just in case if you're not on one of the latest for you. Wait about 2 to 3 minutes. Now, also make sure you have your upload QOS Congestion Control possibly set a little higher than what you may currently have it now, IF you have it set up. If you're seeing 100% for upload slider. Please drop this to about 80%. If you're still experiencing the lag, increase it by 5-10% until you're no longer feeling the lag spike. But 80 or 90% should be decent enough. But, I would go as high as 97% due to having less than 1.5mbps for upload. Apex uses about 600-1200 Kbps (upload) at any given moment. As I believe, this is when the statistical data is sent to Apex Servers. Some info I collected personally from playing. i don't think i have that on this OS version. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 15, 2023 Administrators Share Posted June 15, 2023 It may seem counter intuitive but could you disable Traffic Prioritization and see if the same issue occurs please? Link to comment Share on other sites More sharing options...
ZahroKen Posted June 20, 2023 Author Share Posted June 20, 2023 Sorry for the late response, i had internet issues these past days. And to answer your question i tried yesterday with my brother it was the same problem he was playing apex with his friends and i was just browsing normal he had no lag spikes the moment i launched apex and started playing, we had the same problem, i mentioned. Link to comment Share on other sites More sharing options...
ZahroKen Posted June 20, 2023 Author Share Posted June 20, 2023 Side note, since I installed the router into my network, I had a weird problem when I browse the internet, sometimes the site that I go to do not load (like this): and I have to refresh, sometimes I have to refresh the page many times to access the website and it does it with discord, too. (here I let it try to reconnect to see if it does, but it didn't I had to restart my PC) and also with games like CoD:WZ (I have to restart my computer or when I lunch the game I get stuck in the connection page screen in game) PS: it happens a lot when I switch game, and also when I tried playing Don't Starve together. How can I fix this problem ? Thank you in advance. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 20, 2023 Administrators Share Posted June 20, 2023 If you disable QoS fully from the Congestion Control icon do you still get the Apex issue? For the loading issue change your DNS to 1.1.1.1 & 1.0.0.1 on the Internet Setup page and see if that resolves it. Link to comment Share on other sites More sharing options...
ZahroKen Posted June 21, 2023 Author Share Posted June 21, 2023 i tried it still same issue with apex Link to comment Share on other sites More sharing options...
ZahroKen Posted June 21, 2023 Author Share Posted June 21, 2023 i tried the DNS change still the same problem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 22, 2023 Administrators Share Posted June 22, 2023 Are one or both of you using the Geo-Filter at all when playing? What's the model of the modem/router the XR is connected to and how do you have that set up? Link to comment Share on other sites More sharing options...
ZahroKen Posted June 22, 2023 Author Share Posted June 22, 2023 No, we're not using the geo-filter when we play. I have a nighthawk XR300, it's connected to my ISP modem through on port 1/WAN, and I followed the setup process like normal (QOS page when I play). Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 22, 2023 Administrators Share Posted June 22, 2023 What is the model of the ISP modem? Link to comment Share on other sites More sharing options...
ZahroKen Posted June 22, 2023 Author Share Posted June 22, 2023 I am using a Tenda 300D as my ADSL modem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 22, 2023 Administrators Share Posted June 22, 2023 Copy the WAN IP of the XR from the System Information page then put that in the DMZ on the tenda and then see if it's better after that please. Link to comment Share on other sites More sharing options...
ZahroKen Posted June 22, 2023 Author Share Posted June 22, 2023 Now i have this: qos not recognizing apex when i launch it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 22, 2023 Administrators Share Posted June 22, 2023 43 minutes ago, ZahroKen said: Now i have this: qos not recognizing apex when i launch it. How do you have Traffic Prioritization set? Did it stop the issue you were having? Link to comment Share on other sites More sharing options...
ZahroKen Posted June 22, 2023 Author Share Posted June 22, 2023 Now it's detecting the traffic prioritization. But same first problem (just now I was play in apex and my brother started playing) i don't even have over 1Mbps of upload and it goes up like that. Link to comment Share on other sites More sharing options...
ZahroKen Posted June 22, 2023 Author Share Posted June 22, 2023 Here's traffic setup I had to do another factory reset (so not all the device are connected and i was lagging). Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 22, 2023 Administrators Share Posted June 22, 2023 Reset download Bandwidth Allocation, set each device for Apex to use 15% on Bandwidth Allocation for upload, then disable Share Excess on the Bandwidth Allocation menu and try again, see if that resolves it Link to comment Share on other sites More sharing options...
ZahroKen Posted June 23, 2023 Author Share Posted June 23, 2023 Ok, I'll try that and let you know if it solves the problem. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
ZahroKen Posted June 28, 2023 Author Share Posted June 28, 2023 On 6/23/2023 at 12:21 AM, Netduma Fraser said: Reset download Bandwidth Allocation, set each device for Apex to use 15% on Bandwidth Allocation for upload, then disable Share Excess on the Bandwidth Allocation menu and try again, see if that resolves it Hello again, I tried this solution and it worked nicely now we can simultaneously play, me and my brother. Thanks for the help @Netduma Fraser And for the DNS problem, I've put this DNS address 1.1.1.1 on my NiC. thanks again Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 29, 2023 Administrators Share Posted June 29, 2023 Brilliant to hear that, thanks for the update, happy gaming! ZahroKen 1 Link to comment Share on other sites More sharing options...
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