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Posted

Hi 

So I did the 3.3 update for my R2 and factory reset afterwards but now when I use the ping heat map it doesn't show me any servers for warzone 2. Additionally if I set my polygon mode for the east coast of America when I search for a game it never finds one. I have always done this though and never had any problems until after this update 

  • Administrators
Posted

Ping Heatmap gets out of date fairly often as they change the servers being used, we'll be able to update that after Easter but shouldn't cause you any issues on the Geo-Filter.

Try this:

  1. Quit the application/game/client completely
  2. Remove device from the Geo-Filter
  3. Give PC PlayStation Device Type in the Device Manager (if on PC)
  4. Resync from the Geo-Filter Map menu
  5. Re-add the device to the Geo-Filter with the manual option
  6. Set up the Geo-Filter how you like
  7. Wait 2 minutes
  8. Boot up application/game/client

Then see if it works better.

Posted

I too am experiencing this issue.. all other game filters (e.g. destiny, apex etc) are working.. just not the COD lists.  I am on the latest firmware 3.3.280 and I still get "N/A" on every server on the list.  I tried your suggestion .. and still not working.

NetdumaR2_3.3.280_COD_pingheatmap_not_working.png

NetdumaR2_3.3.280_APEX_pingheatmap_is_working.png

  • Administrators
Posted
11 hours ago, decummins1 said:

I too am experiencing this issue.. all other game filters (e.g. destiny, apex etc) are working.. just not the COD lists.  I am on the latest firmware 3.3.280 and I still get "N/A" on every server on the list.  I tried your suggestion .. and still not working.

Hey, welcome to the forum!

Ping Heatmap gets out of date fairly often as they change the servers being used, we'll be able to update that after Easter but shouldn't cause you any issues on the Geo-Filter.

Posted

Netduma Fraser this happens all the time with me. The Ping filter doesn’t ping COD. It’s working with the geo filter. Other games ping fine. 

3D797ACF-6558-4A31-86B0-D3A5DDDEF92C.jpeg

2AAF1A24-5480-494B-9C5B-B5008E4D120A.jpeg

  • Administrators
Posted

Are you saying Auto Ping on the Geo-Filter doesn't ping CoD games or just Heatmap? If Heatmap yes it gets out of date a lot, if you haven't resynced the cloud after we push an update you may not see it populate again

  • Administrators
Posted
5 minutes ago, UK_Wildcats_Fans said:

The Ping Heatmap still does not work for COD, but works for other games.  I am currently on .347

Yep we need to push an update, the person who will do so is away at the moment

  • Administrators
Posted
5 minutes ago, Dyson350 said:

COD MW2 Heatmap pinging still down as of Saturday.

We'll be updated this on Monday, it won't affect your ability to use the Geo-Filter though

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