Michael Carrasco Posted February 24, 2023 Share Posted February 24, 2023 I just reset my xr1000 because as usual it was acting up. I went through the whole set up process… as it checked for new firmware I get this message? “Please Connect Internet and retry” Link to comment Share on other sites More sharing options...
BOZ-828er Posted February 24, 2023 Share Posted February 24, 2023 That is the new firmware 1.0.0.64,,,, my guess is your restarted your router and no reset it is why its still acting up,,, try again but make sure you click RESET and not REBOOT...... Link to comment Share on other sites More sharing options...
BOZ-828er Posted February 24, 2023 Share Posted February 24, 2023 Here's some guys guide to help setup your xr1000 CORRECTLY ( for gaming ) but it will give you insight - READ THE VERY LARGE ARTICLE as it will help at particular points in post....https://forum.netduma.com/topic/29469-ping-assist/?do=findComment&comment=226170 ..... you must setup static ip address from xr1000 to your modem gateway ip address so you don't lose connection to Internet,, Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 24, 2023 Share Posted February 24, 2023 11 hours ago, Michael Carrasco said: I just reset my xr1000 because as usual it was acting up. I went through the whole set up process… as it checked for new firmware I get this message? “Please Connect Internet and retry” There isn't a new firmware at the moment so the first part of that error is expected. Do you actually have an internet connection through the XR or is that message accurate? Can you progress through the rest of the setup wizard until you get to the DumaOS dashboard, then reboot the XR and see if you have connectivity after that? Link to comment Share on other sites More sharing options...
Michael Carrasco Posted February 24, 2023 Author Share Posted February 24, 2023 I do have internet connection, I was just concerned what is this message about. However I noticed that after the reset I now have moderate nat type when I play cod mw19. I do have upnp on and still giving me moderate. I hear people on here say something about dmz but I have no clue what is that or how to set that up. I play on PC . Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 24, 2023 Administrators Share Posted February 24, 2023 Initially it probably just wasn't able to access the server that checks for the firmware. Copy the WAN IP shown on the XR System Information page, then access your ISP modem/router, find the DMZ option and paste that IP in. Restart your PC then check your NAT type. Link to comment Share on other sites More sharing options...
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