Netduma Staff Netduma Crossy Posted August 4, 2015 Netduma Staff Share Posted August 4, 2015 Can you confirm that you are definitely connected to the Netduma? Do you have an internet connection? And how did this problem occur - was it while upgrading? Link to comment Share on other sites More sharing options...
poypoy Posted August 4, 2015 Author Share Posted August 4, 2015 yes you connect internet.This problem occurred when I have set as the day.there exists a solution t stop taking one day have missed a bet? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 4, 2015 Netduma Staff Share Posted August 4, 2015 yes you connect internet. This problem occurred when I have set as the day. there exists a solution t stop taking one day have missed a bet? Sorry, I don't understand what you mean? Link to comment Share on other sites More sharing options...
poypoy Posted August 4, 2015 Author Share Posted August 4, 2015 OK, existe t il un moyen pour ratraper un mauvais flash du net duma(update)is there a way to update a mistake? yes I have internet on netduma thank s Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 4, 2015 Netduma Staff Share Posted August 4, 2015 Ok, yes there is a way. As you are on 1.03.3 you can use the reset button on the back. But before you do that, can you just confirm the following things as pushing that button can sometimes cause more problems: 1) Did you have 'preserver settings' ticked or unticked during the upgrade. 2) Was there a power disconnection during the upgrade? Link to comment Share on other sites More sharing options...
poypoy Posted August 4, 2015 Author Share Posted August 4, 2015 1... no 2..... no Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 4, 2015 Netduma Staff Share Posted August 4, 2015 1... no 2..... no Ok, so preserve settings was NOT ticked, is that correct - just want to confirm. If so, please follow this guide and report back with if it works Link to comment Share on other sites More sharing options...
poypoy Posted August 4, 2015 Author Share Posted August 4, 2015 Ok, so preserve settings was NOT ticked, is that correct - just want to confirm. If so, please follow this guide and report back with if it works no good net duma hors services My worries came when I've made the setting as day. is what my net duma is dead? I think there have been a trouble when update Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted August 4, 2015 Netduma Staff Share Posted August 4, 2015 no good net duma hors services My worries came when I've made the setting as day. is what my net duma is dead? I think there have been a trouble when update Yes - you have to keep preserve setting ticked as the guide says. I think pressing the reset button on the back will fix it but maybe it's best if you wait until tomorrow for official Netduma support as I know pushing the reset button has also caused problems Link to comment Share on other sites More sharing options...
poypoy Posted August 4, 2015 Author Share Posted August 4, 2015 OK,tomorrow .... thank you for the help bye Link to comment Share on other sites More sharing options...
poypoy Posted August 5, 2015 Author Share Posted August 5, 2015 Hello,have you heard my worries?I refléchi and the worries of the update comes well that I did last night.is what I have the opportunity to fix what worriesthanks for your help bonjour,avez vous des nouvelles pour mon soucis?j'ai refléchi,et le soucis vient bien de l update que j ai fait hier soir.est ce que j ai la possibilité de réparer ce soucismerci de votre aide Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2015 Administrators Share Posted August 5, 2015 Hello, can you confirm a few things for me so I can assist you, its quite hard to get the whole picture. 1. You can access the internet through the Netduma, correct? 2. Can you access the control panel from http://192.168.88.1or http://R1 ? 3. When upgrading you un ticked the boxes? Link to comment Share on other sites More sharing options...
poypoy Posted August 5, 2015 Author Share Posted August 5, 2015 hello, 1.... no impossible 2.... no 3... lorsque j ai fait update du fichier R1-v1-03-4.sig mon net duma ne fonctionne plus.when I made the R1-v1-03-4.sig update my net duma file no longer works. thanks for the help Link to comment Share on other sites More sharing options...
lukasz Posted August 5, 2015 Share Posted August 5, 2015 Was the outlined options ticked or unticked when you did the upgrade Link to comment Share on other sites More sharing options...
poypoy Posted August 5, 2015 Author Share Posted August 5, 2015 Was the outlined options ticked or unticked when you did the upgrade Was the outlined options ticked or unticked when you did the upgrade yes all checked Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2015 Administrators Share Posted August 5, 2015 yes all checked Can you follow this guide please http://wiki.netduma.com/doku.php?id=unbrick_routertranslate each line one at a time so it is more accurate so you know exactly what to do Link to comment Share on other sites More sharing options...
poypoy Posted August 5, 2015 Author Share Posted August 5, 2015 Can you follow this guide please http://wiki.netduma.com/doku.php?id=unbrick_routertranslate each line one at a time so it is more accurate so you know exactly what to do hi, I have done just that and I can not access the netduma http://wiki.netduma.com/doku.php?id=unbrick_router. bye Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2015 Administrators Share Posted August 5, 2015 Did you disconnect it from the livebox so only the power cable and ethernet cable to your PC were connected to the R1? Link to comment Share on other sites More sharing options...
poypoy Posted August 5, 2015 Author Share Posted August 5, 2015 Did you disconnect it from the livebox so only the power cable and ethernet cable to your PC were connected to the R1? yes disconnect. Link to comment Share on other sites More sharing options...
poypoy Posted August 5, 2015 Author Share Posted August 5, 2015 yes disconnect. my PC were connected to the R1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2015 Administrators Share Posted August 5, 2015 So just power > R1 > PC thats all? Did you try to access the control panel by going to 192.168.1.1 or 192.168.88.1? Link to comment Share on other sites More sharing options...
poypoy Posted August 5, 2015 Author Share Posted August 5, 2015 hi, I tried 192.168.1.1 and 192.168.88.1 No there is nothing is there a way to redo the flash of yesterday who have missed in my opinion? existe t'il un moyen pour refaire le flash d hier qui as raté a mon avis? Link to comment Share on other sites More sharing options...
poypoy Posted August 5, 2015 Author Share Posted August 5, 2015 hello, c'est pas normal qu'il ne fonctionne plus.je perds patienceje vais être obliger de faire remboursser ou le faire remplacer.merci de votre aide it is not normal that no longer works.I lose patience,I'll be forced to remboursser or replacement.thanks for your help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2015 Administrators Share Posted August 5, 2015 There is but it is incredibly hard to do so we won't attempt it. I am trying to help you, however it was working before hand, and now after upgrading its not which we prevented from happening in an update you were already on so I am unsure what could have caused this. Did you unplug the power when it was upgrading before? When you plug in the router to the power, do the lights flash/is there a beeping noise? Link to comment Share on other sites More sharing options...
poypoy Posted August 5, 2015 Author Share Posted August 5, 2015 hi, the lights flash/is there a beeping noise/...ok Did you unplug the power when it was upgrading before/...no assume that the power have been cut before the end of the update have us the opportunity to make up for it? supposons que le power as été coupé avant la fin de l update avons nous la possibilité de rattraper cela? thank you for the help me Link to comment Share on other sites More sharing options...
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