Kyle Posted March 7, 2023 Author Share Posted March 7, 2023 On 3/2/2023 at 10:25 AM, Netduma Fraser said: Best to use it without the Geo-Filter for the moment until we can get that sorted. Hi Fraser. Any update on this please? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2023 Administrators Share Posted March 7, 2023 Please resync the cloud from Geo-Filter, then reboot the router from the interface then wait 2 minutes, otherwise the changes may not be applied, then please test and see if it works properly then. Link to comment Share on other sites More sharing options...
Kyle Posted March 7, 2023 Author Share Posted March 7, 2023 1 minute ago, Netduma Fraser said: Please resync the cloud from Geo-Filter, then reboot the router from the interface then wait 2 minutes, otherwise the changes may not be applied, then please test and see if it works properly then. Thank, I’ll try this and report back. Does everything look good on your end for this game? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2023 Administrators Share Posted March 7, 2023 As far as I'm aware lots of things went into the update, seems fine from our side but there could be servers missing Link to comment Share on other sites More sharing options...
Kyle Posted March 9, 2023 Author Share Posted March 9, 2023 On 3/7/2023 at 8:06 AM, Netduma Fraser said: As far as I'm aware lots of things went into the update, seems fine from our side but there could be servers missing Just so you know it’s not fixed. On the map(Geo filter covering California only) it shows like it connects to one of the West coast servers but when I look up the IP address(google) it’s almost always an IP from Europe. I always used to connect to the US based IPs. Any idea as to what’s happening? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9, 2023 Administrators Share Posted March 9, 2023 Okay thank you, I have passed it over to the team to take a look, with your additional information I'm sure they'll be able to get it this time around Kyle 1 Link to comment Share on other sites More sharing options...
Kyle Posted March 12, 2023 Author Share Posted March 12, 2023 Any news please? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 12, 2023 Administrators Share Posted March 12, 2023 55 minutes ago, Kyle said: Any news please? I will ask the team tomorrow where they're at with this once they're back in the office Link to comment Share on other sites More sharing options...
Kyle Posted March 12, 2023 Author Share Posted March 12, 2023 20 minutes ago, Netduma Fraser said: I will ask the team tomorrow where they're at with this once they're back in the office Thank you. I’ll check back again tomorrow Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Kyle Posted March 13, 2023 Author Share Posted March 13, 2023 22 hours ago, Netduma Fraser said: I will ask the team tomorrow where they're at with this once they're back in the office Did you hear from them? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 13, 2023 Administrators Share Posted March 13, 2023 42 minutes ago, Kyle said: Did you hear from them? So it's a work in progress at the moment, requires a bit more investigation but I'm checking up every day so as soon as I know more I'll let you know Kyle 1 Link to comment Share on other sites More sharing options...
Kyle Posted March 13, 2023 Author Share Posted March 13, 2023 11 minutes ago, Netduma Fraser said: So it's a work in progress at the moment, requires a bit more investigation but I'm checking up every day so as soon as I know more I'll let you know Ok, thank you. Link to comment Share on other sites More sharing options...
Kyle Posted March 18, 2023 Author Share Posted March 18, 2023 On 3/13/2023 at 2:23 PM, Netduma Fraser said: So it's a work in progress at the moment, requires a bit more investigation but I'm checking up every day so as soon as I know more I'll let you know Sorry for asking over and over again and I know it’s not the most popular game out there but it shouldn’t be this hard to get an answer from you guys. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 18, 2023 Administrators Share Posted March 18, 2023 No worries at all, I appreciate the tenacity, the colleague doing this has a bit more free time this coming week and asked me the priorities so that should get efootball done. I'll keep you posted. Link to comment Share on other sites More sharing options...
Kyle Posted March 28, 2023 Author Share Posted March 28, 2023 On 3/18/2023 at 5:07 AM, Netduma Fraser said: No worries at all, I appreciate the tenacity, the colleague doing this has a bit more free time this coming week and asked me the priorities so that should get efootball done. I'll keep you posted. Hi. It’s been 10 days. Anything? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 28, 2023 Administrators Share Posted March 28, 2023 4 hours ago, Kyle said: Hi. It’s been 10 days. Anything? Really sorry for the delay, I have asked but not got any response, I've chased again. Though we are doing a big DPI update so this may benefit it on the Geo-Filter. Kyle 1 Link to comment Share on other sites More sharing options...
Kyle Posted April 5, 2023 Author Share Posted April 5, 2023 On 3/28/2023 at 4:19 PM, Netduma Fraser said: Really sorry for the delay, I have asked but not got any response, I've chased again. Though we are doing a big DPI update so this may benefit it on the Geo-Filter. ? Link to comment Share on other sites More sharing options...
Kyle Posted April 11, 2023 Author Share Posted April 11, 2023 Any upstate on this? Lack of response tells me it’s unfixable? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 11, 2023 Administrators Share Posted April 11, 2023 10 hours ago, Kyle said: Any upstate on this? Lack of response tells me it’s unfixable? The person responsible is off at the moment but I've left him a message to get back to me with any sort of information on where we're at with it at the moment Link to comment Share on other sites More sharing options...
Kyle Posted April 11, 2023 Author Share Posted April 11, 2023 5 hours ago, Netduma Fraser said: The person responsible is off at the moment but I've left him a message to get back to me with any sort of information on where we're at with it at the moment Thank you for the response. I’d really like to know why all of a sudden it has starting acting like this. As I said earlier it was perfectly fine before the big game update over a month ago. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Kyle Posted April 29, 2023 Author Share Posted April 29, 2023 On 4/11/2023 at 7:36 AM, Netduma Fraser said: The person responsible is off at the moment but I've left him a message to get back to me with any sort of information on where we're at with it at the moment ?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 29, 2023 Administrators Share Posted April 29, 2023 I haven't received any information since we last spoke unfortunately, I know they've been doing a bit more work on Heatmap and such so I'm hoping that will improve things for you. You could try the beta in the meantime to see if that helps at all? Link to comment Share on other sites More sharing options...
Kyle Posted July 28, 2023 Author Share Posted July 28, 2023 Any news? This is from April Link to comment Share on other sites More sharing options...
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