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I'm getting tired of having to restart after XR500 locks up

DanologyUK
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DanologyUK

DanologyUK

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I am finding myself having to restart my Xr500 on a daily basis because of a loss of network to my devices. I am not losing my WAN connection as i have a Thinkbroadband tracking this. 

I have set my DHCP to start at .50 already and it's like herding sheep, trying to keep all devices below .50, especially when friends and family visit with their new devices. Its currently just me and my partner in the house and the router has frozen once again and we have lost connectivity. Restarted the router and gone into LAN set up and then clicked the ADD button to check nothing was trying to connect with a >.50 address and everything is below. Nothing is reserved in a >.50 address so i am lost as to what else i should be doing?

I am really hoping this new pending update is going to be nice to me and fix this issue and rid me of this annoyance. 

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DanologyUK

DanologyUK

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2 minutes ago, Netduma Fraser said:

Can you provide the logs after the disconnect but before a reboot please if possible and we can take a look.

Would you like to be added to the beta here on the forum?

It's difficult for me to catch it quick enough to be able to get the logs unfortunately before the router page is not accessible as i know they would of been useful. 

Yes please for the beta. Im willing to try anything to get rid of this issue. 

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joedds

joedds

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Having the same issue:  constant reboots, sometimes in clusters.  Even tried disabling Port Scan and DoS Protection:   here is the most recent  log: 

[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:45
[LAN access from remote] from 61.177.173.53:26383 to 192.168.1.166:22, Monday, February 13, 2023 10:18:41
[DumaOS] DHCP new lease allocated., Monday, February 13, 2023 10:18:39
[DumaOS] DHCP new event., Monday, February 13, 2023 10:18:39
[DHCP IP: 192.168.1.100] to MAC address 74:38:b7:7b:87:ff, Monday, February 13, 2023 10:18:39
[DumaOS] pending subscription for package 'com.netdumasoftware.dpiclass', Monday, February 13, 2023 10:18:39
[DumaOS] pending subscription for package 'com.netdumasoftware.deviceclass', Monday, February 13, 2023 10:18:39
[DumaOS] subscribe to 'com.netdumasoftware.neighwatch' from 'com.netdumasoftware.devicemanager, Monday, February 13, 2023 10:18:
[DumaOS] Restarting 'com.netdumasoftware.devicemanager' for 2 time, Monday, February 13, 2023 10:18:38
[DumaOS] ---- rapp end com.netdumasoftware.devicemanager, #cstack 0 #res 0, flushing, Monday, February 13, 2023 10:18:38
[DumaOS] App 'com.netdumasoftware.devicemanager' cleanup finished, Monday, February 13, 2023 10:18:38
[DumaOS] recovering state com.netdumasoftware.dpiclass, Monday, February 13, 2023 10:18:38
[DumaOS] Exception caught in 'com.netdumasoftware.devicemanager': ERROR: value outside type domain stack traceback: ^I?: in fun,
[DumaOS] Long call 'add_custom_rule' exception 'ERROR: value outside type domain stack traceback: ^I?: in function '__new__' ^I,
[DumaOS] Cloudsync DPI result 'nil','failed to sync', Monday, February 13, 2023 10:18:36
[DumaOS] Cloudsync DPI 'skipping mirror', Monday, February 13, 2023 10:18:36
[DumaOS] Cloudsync DPI 'HTTP sync failed', Monday, February 13, 2023 10:18:36
[DumaOS] HTTP download failed with code '404', Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' now bound, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] Ubus object 'com.netdumasoftware.dpiclass' added, attempting to bind pending, Monday, February 13, 2023 10:18:36
[DumaOS] pending subscription for package 'com.netdumasoftware.dpiclass', Monday, February 13, 2023 10:18:30
[DumaOS] pending subscription for package 'com.netdumasoftware.deviceclass', Monday, February 13, 2023 10:18:30
[DumaOS] subscribe to 'com.netdumasoftware.neighwatch' from 'com.netdumasoftware.devicemanager, Monday, February 13, 2023 10:18:
[DumaOS] Restarting 'com.netdumasoftware.devicemanager' for 1 time, Monday, February 13, 2023 10:18:30
[DumaOS] ---- rapp end com.netdumasoftware.devicemanager, #cstack 0 #res 0, flushing, Monday, February 13, 2023 10:18:30
[DumaOS] App 'com.netdumasoftware.devicemanager' cleanup finished, Monday, February 13, 2023 10:18:30
[DumaOS] recovering state com.netdumasoftware.dpiclass, Monday, February 13, 2023 10:18:29
[DumaOS] Exception caught in 'com.netdumasoftware.devicemanager': ERROR: value outside type domain stack traceback: ^I?: in fun,
[DumaOS] Long call 'add_custom_rule' exception 'ERROR: value outside type domain stack traceback: ^I?: in function '__new__' ^I,
[DumaOS] Cloudsync DPI result 'nil','failed to sync', Monday, February 13, 2023 10:18:28
[DumaOS] Cloudsync DPI 'skipping mirror', Monday, February 13, 2023 10:18:28
[DumaOS] Cloudsync DPI 'HTTP sync failed', Monday, February 13, 2023 10:18:28
[DumaOS] HTTP download failed with code '404', Monday, February 13, 2023 10:18:28

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joedds

joedds

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Before I disabled "Port Scan...., was getting this before the router randomly rebooted:

 

[DoS Attack: ACK Scan] from source: 157.240.241.61, port 5222, Monday, February 13, 2023 07:47:18

[LAN access from remote] from 61.177.172.142:47293 to 192.168.1.166:22, Monday, February 13, 2023 07:46:04

[DoS Attack: ACK Scan] from source: 157.240.241.61, port 5222, Monday, February 13, 2023 07:45:15

[DumaOS] DHCP new lease allocated., Monday, February 13, 2023 07:45:08

[DumaOS] DHCP new event., Monday, February 13, 2023 07:45:08

[DHCP IP: 192.168.1.6] to MAC address 3e:a1:95:e6:89:b6, Monday, February 13, 2023 07:45:08

[LAN access from remote] from 173.56.239.236:53963 to 192.168.1.166:9125, Monday, February 13, 2023 07:45:02

[LAN access from remote] from 61.177.172.142:17367 to 192.168.1.166:22, Monday, February 13, 2023 07:45:01

[LAN access from remote] from 173.56.239.236:53962 to 192.168.1.166:5432, Monday, February 13, 2023 07:44:58

[LAN access from remote] from 173.56.239.236:53951 to 192.168.1.166:5432, Monday, February 13, 2023 07:44:56

[DoS Attack: ACK Scan] from source: 18.164.124.105, port 443, Monday, February 13, 2023 07:44:54

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joedds

joedds

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All the lights go off on the router and only the power light is on (yellow), then it slowly regains all the sync lights and wifi lights. After a few minutes, all are white lights and fine again. Happened 5 times today.   This is our main office router used with our business server:  When the router cycles, all the computers logged in to the server via internet are kicked off,  all the computers on our LAN that connect via WiFi lose connection immediately, but some of the computers connected via ethernet still maintain connection to the server.  Not sure why.

 I did just change the power brick this afternoon (based on a suggestion from another forum) and it has been stable since.  That being said, it can be stable for days, and then go crazy.

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Netduma Liam

Netduma Liam

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Posted
10 hours ago, joedds said:

All the lights go off on the router and only the power light is on (yellow), then it slowly regains all the sync lights and wifi lights. After a few minutes, all are white lights and fine again. Happened 5 times today.   This is our main office router used with our business server:  When the router cycles, all the computers logged in to the server via internet are kicked off,  all the computers on our LAN that connect via WiFi lose connection immediately, but some of the computers connected via ethernet still maintain connection to the server.  Not sure why.

 I did just change the power brick this afternoon (based on a suggestion from another forum) and it has been stable since.  That being said, it can be stable for days, and then go crazy.

OK, we have seen issues like this when there's not enough power being delivered to the R2, so I wouldn't be surprised if a new power adaptor resolves the problem. Let us know how you get on with it!

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Netduma Fraser

Netduma Fraser

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41 minutes ago, joedds said:

Sadly, worked fine for 24 hours and just reset like before.  May need a more stable router.  Any suggestions?

I've added you to the beta, upgrade to that version and lets see if its more stable for you.

https://forum.netduma.com/forum/145-nighthawk-pro-gaming-beta/

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