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Adblocker doesn't seem to be working


killianbell
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I am currently using an app called Blokada to block ads in mobile apps, but I realized today that I should be able to do the same thing with my Netduma R2. So, I downloaded the list of URLs from OISD (the same one used by Blokada) and added it to the ad blocker section, but it doesn't appear to be working. If I disable Blokada on my iOS device, all the ads in games reappear, despite the ad blocker being active on my router.

Also, what's odd is that it seems the ad blocker is only working on one of four devices that appear in the ad blocker section. I've attached a screenshot. Can anyone tell me what's going on?

(Just for clarify, I have tried several different OISD lists, including the basic and full options of both "Domains" and "Adblock Plus Filter Lists." None of them seem to work.)

netduma-adblock.png

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1 hour ago, Netduma Fraser said:

I just tried adding it using the URL instead as an online list, try that and see if that works for you

I've done that now but it doesn't appear to have made a difference. I'm still seeing ads that aren't there if I enable Blokada. I'm also only seeing "bubbles" for one device on the timeline still. I don't know why there aren't any for the other three that appear there.

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13 minutes ago, Netduma Fraser said:

Does it show up that it's blocked an ad when you're seeing an ad? Are the other devices online and active at the time?

It shows up when certain things are blocked on my laptop (ZephyrusG14 in the pic), but this is usually Blizzard's telemetry stuff. I'm still seeing ads on my laptop when I browse the web. When I use my iPhone, nothing shows up on the timeline (or anywhere else) for that, and as far as I can tell, it's not blocking anything. Same goes for my iPad and my corporate laptop.

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Delete your custom lists, disable the existing lists, reboot the router from the interface, wait 2 minutes then access, add the list as an online list then see if it works better please. Also what firmware version are you on?

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11 hours ago, Netduma Fraser said:

Delete your custom lists, disable the existing lists, reboot the router from the interface, wait 2 minutes then access, add the list as an online list then see if it works better please. Also what firmware version are you on?

Okay, I am giving that a try now. I am on the latest firmware -- R2 3.2.453.

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1 hour ago, killianbell said:

Unfortunately that doesn't appear to have made a difference. Still not blocking ads. Still not showing any tracking info for anything other than my personal laptop.

Are you using a VPN on any of these devices? If so, can you disable that and check if the ads are getting blocked then?

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2 hours ago, killianbell said:

No, I am not using a VPN on any of them. There may be something on my corporate laptop I'm not aware of, but I'm not too bothered about blocking ads on that.

Thanks for letting us know.

Have you added any customer whitelists, or is it just blacklists you've added?

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2 minutes ago, Netduma Liam said:

Thanks for letting us know.

Have you added any customer whitelists, or is it just blacklists you've added?

I have only added blacklists. Since I restarted my router as advised above, I just have the standard "ads" and "tracking" options enabled, plus one OISD list added as a URL.

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10 minutes ago, killianbell said:

I have only added blacklists. Since I restarted my router as advised above, I just have the standard "ads" and "tracking" options enabled, plus one OISD list added as a URL.

Could you try clicking the three-line menu in 'Adblock lists' and click Resync Cloud. Can you then download a log file from System Information -> Logs and send it over to us?

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