Duma OS app issues

[Jim21]

It doesn't respond, can tap the check box over and over but nothing happens. Unfortunately I don't have another android device to try it on.

 

[Jim21]

Is the app compatible with android 13?

See below screenshot of another error I get when pressing the settings, not sure if that's expected or not.

[Netduma Fraser]

It should be, that might be helpful thank you, I'll pass it onto the app dev to see if they have any more insights

[Jim21]

Hello Fraser,

Do you have any feedback on the issues with the android version of the app yet? I uninstalled it weeks ago as it was completely unusable.

Thanks

[DARKNESS]

On 12/29/2022 at 10:47 AM, Netduma Fraser said:

What happens exactly when trying to enable that option, it just doesn't toggle on? Haven't seen anyone else on the 1000 having this issue. Do you have any other Android devices you would be able to check to see if they have the same issue?

I've also experienced the same issue this was tested on both IOS and Android... So from my end of the issue I see is that geofilter on custom/polygon mode just isn't detected even though on the browser/desktop version it works fine however the circle/simple mode works perfectly fine. I've also tried resync that didn't work on the mobile version so there miscommunication with app interference and no there no option to export logs since you get the error shown on the image below. As for the r2 it is detected as point of reference I own both devices. Also I noticed that the congestion control isn't responsive sometimes I personally stopped using it since i just find the connection benchmark much more accurate. I would give some advice on the app is to get rid of the ping test and just have the under load down and up test since that's what actually gives you the best data of whether your latency is improved or not of course latency fluctuates but you get the point to minimize buffering. However that preference of the user whether they want lower latency or high speed with less congestion. ISSUE IS NOT ON THE R2 IT ON XR1000

 

[DARKNESS]

8 hours ago, Jim21 said:

Hello Fraser,

Do you have any feedback on the issues with the android version of the app yet? I uninstalled it weeks ago as it was completely unusable.

Thanks

Have you only tested it on one device?

[Netduma Fraser]

We have a new app update almost out and I believe it should resolve the issues for you both, there are quite a lot of fixes.

[Jim21]

11 hours ago, DARKNESS said:

Have you only tested it on one device?

Hi Darkness,

Only tried it on my wife's Samsung galaxy S22, and the app behaves the same way. I've tried it on my ipad and it does work but I still get the odd error message with ios too.

 

[Jim21]

1 hour ago, Netduma Fraser said:

We have a new app update almost out and I believe it should resolve the issues for you both, there are quite a lot of fixes.

That's good news Fraser, look forward to trying it out.