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Posted

Unfortunately auto ping isn't populating. 

Tried clearing cache, uninstalling and reinstalling, turning auto ping off under settings and turning it back on. Which did populate ping for a few minutes and then it stopped.

Tried all those steps a second time and still isn't working.

Also noticed the light still doesn't come on in the geofilter section when filtering a device.

Nothing changed in my network after uninstalling the beta and installing the new app. 

 

 

 

Screenshot_20221101-085648-493.png

  • Administrators
Posted

Is Auto Ping populating if you view the Geo-Filter on a PC? If you log out then select the specific router you're using and log in, does it populate then?

Posted

Tried both Auto and direct login.

Working fine on PC.

Tried removing and adding my console and it worked for one game and stopped again.

Turned off my console made sure it was offline in Device Manager. Removed and added. Same result.

 

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Posted

Interesting, so it may be that when it switches to a new host that it is having trouble, can you manually ping the server fine on the app?

Posted

Thanks for reporting, we found this issue just recently while the app was in review. I didn't realise it affected the released app
We will be fixing this section in the next release as it also only displays 1 game at a time.

Apparently it basically always fails when you load the UI after loading the game, however it's more likely to work if you have the UI open before starting the game. So kind of a workaround.

Thanks again for reporting and thanks for trying out the app.

Posted

Is there a way to get hands on Netduma 3.2 for XR500? I was suprised when I opened the app on my smartphone.

Posted
16 hours ago, Comp0za said:

Is there a way to get hands on Netduma 3.2 for XR500? I was suprised when I opened the app on my smartphone.

Not as yet I'm afraid, though we're testing firmware for the XR500 as I write this and it's starting to look really good. Shouldn't be much longer before we can provide you a firmware!

Posted
On 11/3/2022 at 5:54 AM, Netduma Liam said:

Not as yet I'm afraid, though we're testing firmware for the XR500 as I write this and it's starting to look really good. Shouldn't be much longer before we can provide you a firmware!

Hopefully soon needing it for helping my ping and the app has all the 3.2 features but makes my xr500 go crazy from trying to use app but can't because of the 3.2 app features

  • Administrators
Posted
14 minutes ago, ryekye said:

Hopefully soon needing it for helping my ping and the app has all the 3.2 features but makes my xr500 go crazy from trying to use app but can't because of the 3.2 app features

You can still use the existing features for your ping but yes I totally understand and shouldn't be far off now

Posted
6 hours ago, Netduma Fraser said:

You can still use the existing features for your ping but yes I totally understand and shouldn't be far off now

Can't wait it's been way too long hopefully before end of November or I'll have to use my asus till then

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