Danmc17 Posted November 1, 2022 Share Posted November 1, 2022 Hi, i have woken up to find a new version of the app installed on my S22. I have navigated the app and get lots of crashes on various features or when trying to access them or when I tap skip tour. Looks like a positive development just isn't functional right now for me. Hope it gets resolved. Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 1, 2022 Share Posted November 1, 2022 Could you please completely remove the app from your phone and re-install it? There's a large amount of changes between the two so it's worth a fresh install. Glad to hear you're using it and like how it looks! Link to comment Share on other sites More sharing options...
Swgohlegend Posted November 1, 2022 Share Posted November 1, 2022 The app stop working on my r1 with Duma os. Was working a few days ago but now it just says loading but doesn’t go into the interface of the app. Any suggestions to fix this? I tried reinstalling the app many times Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 1, 2022 Share Posted November 1, 2022 21 minutes ago, Swgohlegend said: The app stop working on my r1 with Duma os. Was working a few days ago but now it just says loading but doesn’t go into the interface of the app. Any suggestions to fix this? I tried reinstalling the app many times Can you create a new topic for your issue and be sure to include the below information: The firmware version you're currently running on the R1 The make and model of your mobile device Any steps you've tried so far to troubleshoot the issue Link to comment Share on other sites More sharing options...
Danmc17 Posted November 1, 2022 Author Share Posted November 1, 2022 5 hours ago, Netduma Liam said: Could you please completely remove the app from your phone and re-install it? There's a large amount of changes between the two so it's worth a fresh install. Glad to hear you're using it and like how it looks! Thanks for the assistance. I have done a complete uninstall followed by an install and I still have the same issues. An example is when I select skip tour to go to geo filter. The app completely shuts down and I'm back to my phone screen. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2022 Administrators Share Posted November 1, 2022 Does it prompt you with downloading a log at all? Link to comment Share on other sites More sharing options...
Danmc17 Posted November 2, 2022 Author Share Posted November 2, 2022 17 hours ago, Netduma Fraser said: Does it prompt you with downloading a log at all? No just crashes, especially with geo filter tab selected. I've uninstalled, installed 3 times. Screen_Recording_20221102_093525.mp4 Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 2, 2022 Share Posted November 2, 2022 Could you just clarify exaclty which router you're using? Is it the XR300? If so, there isn't yet a dumaOS 3.0 build for the XR300 so I don't know if it's going to work great with the app. Let me know and I'll speak to the app devs and see. Link to comment Share on other sites More sharing options...
Danmc17 Posted November 2, 2022 Author Share Posted November 2, 2022 4 hours ago, Netduma Liam said: Could you just clarify exaclty which router you're using? Is it the XR300? If so, there isn't yet a dumaOS 3.0 build for the XR300 so I don't know if it's going to work great with the app. Let me know and I'll speak to the app devs and see. I have an xr500 but feels phone app related to me. Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 2, 2022 Share Posted November 2, 2022 39 minutes ago, Danmc17 said: I have an xr500 but feels phone app related to me. OK cool, thanks for confirming. Which firmware version are you currently running on the XR500? Link to comment Share on other sites More sharing options...
Danmc17 Posted November 6, 2022 Author Share Posted November 6, 2022 On 11/2/2022 at 4:30 PM, Netduma Liam said: OK cool, thanks for confirming. Which firmware version are you currently running on the XR500? Hi, it is V2.3.2.134 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 6, 2022 Administrators Share Posted November 6, 2022 Do you have another phone you're able to test with to see if the same thing happens? What is the Android firmware version you're on? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now