NetDuma R2 - Ping HeatMap not working after update to 3.2.453

[Rafco2020]

Hi,

I have updated a firmware on my Netduma R2 from v.3.0.205 to v.3.2.453 and the Ping Heatmap stopped working.

When I want to use it, the below information shows up.

after forcing update, I got the below information, and the list of games stays empty.

 

 

The log file shows the below errors after the above operation.

Sun Oct 30 14:20:06 2022 user.info com.netdumasoftware.pingheatmap: Ping Heatmap looking for updates...
Sun Oct 30 14:20:06 2022 user.info com.netdumasoftware.pingheatmap: Downloading files at mirror: http://netdumasoftware.com/dumaos/cloud_resources/ping-heatmap/GPG/3_0_0/cloud-0000000083-gpg.asc
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/apex_legends_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/categories.json': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/csgo_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/destiny_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/dota2_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/efootball_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/fifatwentythree_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/fortnite_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/forzahorizonfive_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/halo_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/haloinfinite_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/multiversus_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/overwatchtwo_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/pubg_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/r6siege_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/rocketleague_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/tf2_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/vanguard_dataset.lua': No such file or directory
Sun Oct 30 14:20:30 2022 daemon.err cli.lua[4412]: md5sum: can't open './usr/warzone_dataset.lua': No such file or directory
Sun Oct 30 14:20:35 2022 user.info com.netdumasoftware.pingheatmap: Error: failed to get the files.
 

I have tried to run it on 2 independent modems and web browsers.

I have performed multiple reboots and factory resets including reinstallation of the latest firmware. 

No idea what more I can do with it. The interesting thing is that it was working on firmware v.3.0.205 but the rest was just running extremally slow.

Any ideas please?

[Netduma Fraser]

Hey, welcome to the forum!

It's not necessarily due to the update as we do need to do a Ping Heatmap update, we should be doing that tomorrow, if after that is done it's still not working let us know and we can go from there.

[Rafco2020]

Ok,Thanks:)

[RicardoOrtiz]

I have same problem...I will wait the actualization

[pmg]

ping heatmap is not working for modern warfare 2 for me .....I get 43 failed servers  all with NA/ms

[Netduma Liam]

The servers are changing a lot, they always seem to do this when they release a new game. We're updating Ping Heatmap again now so all going well they should be updated again in a couple hours.