mike kontorousis Posted October 24, 2022 Share Posted October 24, 2022 hallo i just bought the netduma r 2 i instaled all ok but i run the geo filter and im waiting long time but it isnt work instead the ping heatmap works and finds servers but i cant lock them from there please can help how to work the geo filter??? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24, 2022 Administrators Share Posted October 24, 2022 Hey, welcome to the forum! Can you provide a screenshot of your Geo-Filter page please? What game and platform are you playing? Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 fifa 23 PS 4 Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 ??? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24, 2022 Administrators Share Posted October 24, 2022 That all looks fine, what is your physical location approximately? Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 Greece  Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 this page works how can i locked the servers in the cirkle?? maybe the device has problem can i cahange it in the guaranty totay i received via DHL Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24, 2022 Administrators Share Posted October 24, 2022 It's not faulty, to force specific servers you'll need to put Ping Assist to 0. Restricting your search can make it take longer to get a game, if I recall correctly you may need to search a few times on FIFA to get one within your radius. Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 I WAS TRYIED THE 0 PING BUT NOTHING Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 If i cant locked a serrver (like your advertising) its pointless to use this router  Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 heres 0 ping not any server blincking Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 can you help please Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24, 2022 Administrators Share Posted October 24, 2022 Try this: Quit the application/game/client completely Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works. Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 ok ill try Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 when i pres resync appears this Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24, 2022 Administrators Share Posted October 24, 2022 That's fine just refresh the page and it will have taken affect. You're on a very old firmware so I would suggest you upgrade:https://forum.netduma.com/topic/39522-new-r2-firmware-32453/Â then after a few minutes once you have access do a factory reset from the interface then wait 2 minutes before accessing and go through the wizard. Then see if it works after that, if not then do my steps from above. Â Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 24, 2022 Author Share Posted October 24, 2022 halo i did everything but the geo not respond Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 24, 2022 Administrators Share Posted October 24, 2022 Okay so latest firmware, reset and the numbered steps above were all followed? Check the IP of the console in its network settings, then check on the R2 Device Manager for the device you think it is, do the IPs match? Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 25, 2022 Author Share Posted October 25, 2022 hallo but the ping heatmap works Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 25, 2022 Share Posted October 25, 2022 2 hours ago, mike kontorousis said: hallo but the ping heatmap works Have you updated to the latest firmware and then factory reset your R2 afterwards? Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 25, 2022 Author Share Posted October 25, 2022 yes already done is it possible via teamviewer?? Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 25, 2022 Share Posted October 25, 2022 I'm afraid we don't offer that kind of support currently given the size of our team and the amount of queries we handle. Can you now please check the IP of the console in its network settings, then check on the R2 Device Manager for the device you think it is, do the IPs match? Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 25, 2022 Author Share Posted October 25, 2022 ok i will checked and let you know Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 25, 2022 Author Share Posted October 25, 2022 Here is my IP address Link to comment Share on other sites More sharing options...
mike kontorousis Posted October 25, 2022 Author Share Posted October 25, 2022 And this as well Link to comment Share on other sites More sharing options...
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