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Posted

When I saved this backup it was running fine. It wasn’t until my internet went out that it started acting up again. 

Posted
10 hours ago, Doughboy said:

When I saved this backup it was running fine. It wasn’t until my internet went out that it started acting up again. 

They may not have been presenting themselves at the time but it could still have restored an error that could cause Ping Heatmap to fail over time or after a reboot. 

Perhaps try rebooting again and give it a couple of minutes, does it load properly after that?

  • Administrators
Posted
41 minutes ago, Doughboy said:

Also my router isn’t pinging anymore on the geofilter. Any reason? 

Are icons appearing on the Geo-Filter Map? Have you disabled Auto Ping?

  • Administrators
Posted

That can happen on occasion as some servers seem unable to be pinged, if you disable Auto Ping and ping manually does the ping appear?

  • 4 weeks later...
Posted

My router was not pinging then it stared back pinging now it’s not loading rapps properly so I had to factory reset it and then turn it off for awhile now my ping heatmap don’t work. Why do I have to do this every few weeks or so? Shouldn’t a router function unless u have a power outage or you personally make changes to the router? It’s like it does this or not functions on its own. 

Posted

Owning this xr 1000 has been so frustrating I don’t get it. I turn on my ps5 it don’t ping or rapps don’t work. For no reason at all. I reset everything it still don’t work. I play with it for hours to get it to go back to functioning like it’s supposed to from the start. I don’t know what to do anymore at this point. 

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Posted

Did you end up disabling Armor before? A new firmware version isn't far off but may be worth installing the firmware via TFTP, followed by a factory reset for the freshest install possible in case there are any issues in the boot process. 

https://kb.netgear.com/000059634/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-from-the-Microsoft-Windows-Command-Prompt?article=000059634 

  • 3 weeks later...
Posted

The armor was never enabled. I went into the app on my phone to disable it but it wasn’t enabled. My rapps still aren’t acting right still. Everything is spinning wheels at this point 

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Posted

Have you done the reinstall via TFTP? That is the method most likely to resolve the issue as it provides the cleanest installation possible.

Posted

I’ve tried it the command prompt won’t recognize the tftp as a internal or external command 

Posted

I also set my computer to tftp to make sure it works but I can’t tell if it downloaded or not. This is the command prompt I got 

image.jpg

Posted

The firmware file is in my downloads on windows. I extracted it there. Outside of that I don’t know what else to do. Is this how I’m supposed to type it out as well? 

image.jpg

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Posted

Follow the instructions precisely, put the firmware file on your Desktop then do step 5 d and carry on from there

Posted

I followed the steps the light on the router doesn’t flash it stays orange till it’s up then it goes white. I put the file on my desktop and even changed my tftp settings in windows. I’m getting the same thing. 

Posted

This is really sad nobody should have to do this to make a router function properly. 

image.jpg

  • Administrators
Posted

You're missing the 

put

in the command between the IP and firmware name. Double check all the instructions and then try again.

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