Administrators Netduma Fraser Posted October 24, 2022 Administrators Share Posted October 24, 2022 How quickly after the upgrade did you factory reset exactly? Link to comment Share on other sites More sharing options...
Doughboy Posted October 31, 2022 Author Share Posted October 31, 2022 Also since I’ve had modern warfare 2 I’ve experienced packet loss during games. It shows your ping in game and packet loss. On every netduma I own that I connected my ps5 to had packet loss my xr1000, R2, xr700. When I connected it straight to my fiber gateway no packet loss. I don’t always get low ping lobbies but no packet loss. And the interface on my 1000 and R2 don’t show my qos and I’ve used three different browsers edge, safari, chrome. I don’t know what to do anymore. Link to comment Share on other sites More sharing options...
Doughboy Posted October 31, 2022 Author Share Posted October 31, 2022 I reset when I started the router back up and it took me through the setup. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31, 2022 Administrators Share Posted October 31, 2022 That indicates that you'll probably need to adjust your QoS settings to get rid of the packet loss - what settings are you using currently? Are ALL devices connected to the router? Link to comment Share on other sites More sharing options...
Doughboy Posted October 31, 2022 Author Share Posted October 31, 2022 I can’t get to the qos rapp it so t come up on either router. Link to comment Share on other sites More sharing options...
Doughboy Posted October 31, 2022 Author Share Posted October 31, 2022 The router is connected to the fiber gateway everything else is connected to the r2 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31, 2022 Administrators Share Posted October 31, 2022 Are you using PPPoE, VLAN, IPv6 or anything like that? Do you have Armor enabled? Link to comment Share on other sites More sharing options...
Doughboy Posted October 31, 2022 Author Share Posted October 31, 2022 I have armor enabled I don’t know how to take it off. No pppoe no vlan or ipv6. Link to comment Share on other sites More sharing options...
Doughboy Posted October 31, 2022 Author Share Posted October 31, 2022 What I did notice with the r2 is it has a factory reset tab. I usually hold the button on the back to factory reset the router Link to comment Share on other sites More sharing options...
Doughboy Posted October 31, 2022 Author Share Posted October 31, 2022 Everytime I reset it the rapps don’t work like they should it’s always try again in a min Link to comment Share on other sites More sharing options...
Doughboy Posted October 31, 2022 Author Share Posted October 31, 2022 This is everytime I use the qos this is what shows on my r2 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31, 2022 Administrators Share Posted October 31, 2022 I would disable Armor on the XR1000 - you can do this from the Nighthawk mobile app, that may allow that specific platform to work better. Hold the reset button for 30 seconds, release, wait 5 minutes then access the interface and see if it loads - exit the interface if you have it open while resetting please Link to comment Share on other sites More sharing options...
Doughboy Posted November 1, 2022 Author Share Posted November 1, 2022 Ok I’ll try that. I found out my xr 700 the wifi don’t work anymore the arms don’t light up like they did before. Link to comment Share on other sites More sharing options...
Doughboy Posted November 1, 2022 Author Share Posted November 1, 2022 Also how do you take the armor off? Is there a tab for that? Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 1, 2022 Share Posted November 1, 2022 1 hour ago, Doughboy said: Ok I’ll try that. I found out my xr 700 the wifi don’t work anymore the arms don’t light up like they did before. Is it definitely still enabled from the wireless settings on the XR700? 1 hour ago, Doughboy said: Also how do you take the armor off? Is there a tab for that? I believe you need to download the Nighthawk app on your mobile device. Link to comment Share on other sites More sharing options...
Doughboy Posted November 1, 2022 Author Share Posted November 1, 2022 Yea it’s still enabled. It even gives me wifi setup and everything it just doesn’t function I don’t have wifi coming off the router also I feel behind in the game more shots to kill etc is there anything I can do to fix it? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2022 Administrators Share Posted November 1, 2022 While connected via ethernet, disable WiFi radios entirely from the Advanced WiFi settings, reboot the router from the interface, wait 2 minutes, access, enable WiFi radios, apply, reboot from the interface, wait 2 minutes then see if they appear and if it's more stable from then on. Link to comment Share on other sites More sharing options...
GrumpyOldMan Posted November 5, 2022 Share Posted November 5, 2022 WHAT did you do to fix it Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 5, 2022 Administrators Share Posted November 5, 2022 10 hours ago, GrumpyOldMan said: WHAT did you do to fix it In most cases rebooting, then waiting 2 minutes before accessing resolves it, if not please make a new topic and we can focus on you there Link to comment Share on other sites More sharing options...
Doughboy Posted November 21, 2022 Author Share Posted November 21, 2022 I can’t seem to get my ping heat map to work Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2022 Administrators Share Posted November 21, 2022 18 minutes ago, Doughboy said: I can’t seem to get my ping heat map to work We need to do another update, we'll get that done, in the meantime the Geo-Filter will still work Link to comment Share on other sites More sharing options...
Doughboy Posted November 21, 2022 Author Share Posted November 21, 2022 It was working fine till my internet went out. I fire my router back up it’s acting like it did before. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2022 Administrators Share Posted November 21, 2022 1 hour ago, Doughboy said: It was working fine till my internet went out. I fire my router back up it’s acting like it did before. Ping Heatmap doing DumaOS not loading? Did you unplug the router from power or reboot from the interface? Link to comment Share on other sites More sharing options...
Doughboy Posted November 21, 2022 Author Share Posted November 21, 2022 Nope I just factory reset the router then used previous settings what should I do exactly? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 21, 2022 Administrators Share Posted November 21, 2022 36 minutes ago, Doughboy said: Nope I just factory reset the router then used previous settings what should I do exactly? As in you restored a backup? I would only suggest doing that once you've configured everything and made sure there are no errors as otherwise it could bring errors back when you restore Link to comment Share on other sites More sharing options...
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