rixx86 Posted September 6, 2022 Share Posted September 6, 2022 hi so i have a netduma r2 and cant get it to connect in modem mode to my isp help!!!! or even if my isp is in router mode it does not find lobby in warzone????? Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 7, 2022 Share Posted September 7, 2022 Welcome to the forum! What's the exact make and model of your modem? Have you configured Geo-filter? If so, could you please share a screenshot of how you've done this? Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 Hi the model is the netduma r2 with the newest firmware I do not use the geo filter. Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 The modem is my virgin hub 4.0 Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 7, 2022 Share Posted September 7, 2022 1 hour ago, rixx86 said: The modem is my virgin hub 4.0 Could you please confirm that the R2 is connected to the Virgin Hub via an ethernet cable connected from the Blue WAN port on the R2 to one of the LAN ports on the V Hub? Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 Yes it is Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 7, 2022 Administrators Share Posted September 7, 2022 Sometimes modems/routers can be a bit picky about how they're booted. Reboot the V hub, wait 2 minutes then reboot the R2, wait 2 minutes then access and see if you have internet. Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 Ok I have tried this a still not working?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 7, 2022 Administrators Share Posted September 7, 2022 Could you factory reset the R2, then go through the Setup Wizard and once done don't change any settings, do you get internet then? Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 Hi I’ve done that and still doesn’t connect I had a this months now and literally tried everything??? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 7, 2022 Administrators Share Posted September 7, 2022 Have you ever had internet or is this something that happened recently? I have the same hub as you and I do find it works better in router mode, you get internet when using this is that right but you can't get any games? You're not using the Geo-Filter when this happens? Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 Yeah I get signal when in router mode but I can’t find any games in warzone and no I’m not using geo filter 👍🏻 Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 I e tried it in both modes with geo n without geo filter Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 7, 2022 Administrators Share Posted September 7, 2022 Are all other devices working fine connected to the R2 when the hub is in router mode? If you connect your gaming device directly to the V hub, can you get games easily? Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 No that’s what I’m saying I can’t get games when it’s connected to the v hub I get internet so can surf the web but can’t get games on warzone??? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 7, 2022 Administrators Share Posted September 7, 2022 To clarify, when your gaming device is directly connected to the V hub so the R2 isn't connected or being used you can't get games on warzone? Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 Yeah when the r2 is not connected I get games straight away no problems Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 7, 2022 Administrators Share Posted September 7, 2022 Interesting, what does the game actually say when you're not able to get a game? Link to comment Share on other sites More sharing options...
rixx86 Posted September 7, 2022 Author Share Posted September 7, 2022 Nothing it just searches for a games with super high ping of 145ms then that’s it? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 7, 2022 Administrators Share Posted September 7, 2022 What is your location and what is the ping you get when you connect direct to the hub? Are ALL devices connected to the R2? Are you using QoS? Link to comment Share on other sites More sharing options...
rixx86 Posted September 8, 2022 Author Share Posted September 8, 2022 My location is Portsmouth and. Get 25/30 ping when connected to the hub yeah I’m using QOS otherwise there’s no point me buying a gaming router Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 8, 2022 Share Posted September 8, 2022 2 hours ago, rixx86 said: My location is Portsmouth and. Get 25/30 ping when connected to the hub yeah I’m using QOS otherwise there’s no point me buying a gaming router Are you using the Hybrid VPN feature? Does the game report any NAT issues when the V Hub is in router mode and you can't get into a game? Link to comment Share on other sites More sharing options...
rixx86 Posted September 8, 2022 Author Share Posted September 8, 2022 No I’m not using hybrid vpn I don’t think so cos it don’t get in to any game what would it say if it was then? Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 8, 2022 Share Posted September 8, 2022 2 hours ago, rixx86 said: No I’m not using hybrid vpn I don’t think so cos it don’t get in to any game what would it say if it was then? When you're sat searching for a game, around the bottom right of the screen it should show your NAT type, it'll likely be either Open, Moderate or Strict. Can you see that? Link to comment Share on other sites More sharing options...
rixx86 Posted September 8, 2022 Author Share Posted September 8, 2022 It’s open when on hub 4 but moderate when on r2 and I’ve done all port forwarding for warzone so should be open Link to comment Share on other sites More sharing options...
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