GDomy Posted July 23, 2022 Share Posted July 23, 2022 Hi guys, I really need some help. I have a netduma r2 for over a year now but i did not used it for the last 6 months. When I wanted to set it up again i run into some problems. I have internet via ethernet but no wifi and I can not reach the dumaos dashboard through the 192.168.77.1 ip or dumaos/ aswell. The netduma r2 is working but i do not know if it is just working like a switch for the main router because of the signal of no wife or it is something else? I already factory resetted it and unpluged it for 10 minutes a couple times. So I am really not sure what is the problem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 23, 2022 Administrators Share Posted July 23, 2022 Welcome to the forum! While connected to the router via a Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please. Link to comment Share on other sites More sharing options...
GDomy Posted July 23, 2022 Author Share Posted July 23, 2022 Link to comment Share on other sites More sharing options...
GDomy Posted July 23, 2022 Author Share Posted July 23, 2022 is it visible? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 23, 2022 Administrators Share Posted July 23, 2022 Yes I can just about make it out thank you, can you disable the other internet adapter then set a static IP on the PC with the following details IP address: 192.168.77.100 Subnet Mask: 255.255.255.0 Default gateway: 192.168.77.1 If you're not sure how to do this, you can check this guide: https://kb.netgear.com/27476/How-do-I-set-a-static-IP-address-in-Windows then try accessing 192.168.77.1 please and see if it works. GDomy 1 Link to comment Share on other sites More sharing options...
GDomy Posted July 23, 2022 Author Share Posted July 23, 2022 Thank you I will do it. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
GDomy Posted July 24, 2022 Author Share Posted July 24, 2022 What other internet adapter do I have to disable and how can I do it? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 24, 2022 Administrators Share Posted July 24, 2022 It's called ethernet 3 in your ipconfig image, here is how to disable it https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/disabling-unused-or-virtual-network-adapters/000060572 GDomy 1 Link to comment Share on other sites More sharing options...
GDomy Posted July 24, 2022 Author Share Posted July 24, 2022 to the dns i should type 8.8.8.8 and 8.8.4.4 ?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 24, 2022 Administrators Share Posted July 24, 2022 You don't need to input DNS but for the moment I would put 192.168.77.1 Link to comment Share on other sites More sharing options...
GDomy Posted July 24, 2022 Author Share Posted July 24, 2022 i cant leave it on automatic because the static ip, or should i just leave it empty? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 24, 2022 Administrators Share Posted July 24, 2022 Set it to 192.168.77.1 then and see if you can access Link to comment Share on other sites More sharing options...
GDomy Posted July 25, 2022 Author Share Posted July 25, 2022 I did it like this and it's not working. Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 25, 2022 Share Posted July 25, 2022 6 hours ago, GDomy said: I did it like this and it's not working. After doing this, could you please reboot the R2 by removing the power cable for five minutes then reconnecting it. See if the R2 can then boot properly after this. Link to comment Share on other sites More sharing options...
GDomy Posted July 25, 2022 Author Share Posted July 25, 2022 I did it and not working. I also had to reset the netduma r2 to have internet via the ethernet because of the unpluging there was no connection. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 25, 2022 Administrators Share Posted July 25, 2022 Put 192.168.77.1 in the primary DNS just in case then try again please Link to comment Share on other sites More sharing options...
GDomy Posted July 25, 2022 Author Share Posted July 25, 2022 I tried but still nothing. Link to comment Share on other sites More sharing options...
GDomy Posted July 25, 2022 Author Share Posted July 25, 2022 Is it possible that i have to put the main router in to switch mode? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 25, 2022 Administrators Share Posted July 25, 2022 The interface is located on the router itself and therefore unlikely to be affected by another router, it's worth a try though just in case it somehow is blocking access, you've select bridge mode on the main router, let us know if that changes anything Link to comment Share on other sites More sharing options...
GDomy Posted July 25, 2022 Author Share Posted July 25, 2022 How can I do that because there are no buttons on the main router just the WPS and the reset. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 25, 2022 Administrators Share Posted July 25, 2022 39 minutes ago, GDomy said: How can I do that because there are no buttons on the main router just the WPS and the reset. Do you have the ability to access the interface of the main router? What is the main router model? Link to comment Share on other sites More sharing options...
GDomy Posted July 26, 2022 Author Share Posted July 26, 2022 I can access it and it's a Kaon CG3000. Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 26, 2022 Share Posted July 26, 2022 10 hours ago, GDomy said: I can access it and it's a Kaon CG3000. OK, access it's interface and put it back into router mode, then check again. Link to comment Share on other sites More sharing options...
GDomy Posted August 3, 2022 Author Share Posted August 3, 2022 sorry guys, i was abroad. I checked it on the site of the router and i do not have an option fore that if i saw that well. Link to comment Share on other sites More sharing options...
Netduma Liam Posted August 4, 2022 Share Posted August 4, 2022 14 hours ago, GDomy said: sorry guys, i was abroad. I checked it on the site of the router and i do not have an option fore that if i saw that well. Are there any options for bridge/modem/passthrough mode, or anything along those lines? If so, disable it. Link to comment Share on other sites More sharing options...
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