Transfered from a xr500 to a xr1000 and cannot get full speed.

[Sm1th11]

Hey Team,

I have used Netduma for a while xr500 got 940 down 50 up no problem, Transferred to Xr1000 and cannot get over 600 unless I disabled qos and good put.

I have super hub 4 in router mode with Wi-Fi turned off and netduma straight swapped, I Have tried traffic prioritization ports of 1- 65535 i think it was and still nothing . I manually set the speed to 1000mbs, but if I let the duma do the settings it goes to 560 area. Both internet and port 1 are 1000mbits full duplex on device table.

 

I am stuck is there anything else you can suggest please also I have put the duma in the dhcp  rule table.

 

Thankyou

Harry

[Netduma Fraser]

Have you put the XR in the DMZ of the V Hub? Are there still devices connected to the V hub or is everything connected to the XR?

Where are you testing the speeds through Benchmark or speedtest.net or another site?

[Sm1th11]

There is no other wires connected to the hub only the duma xr1000 and dhcp is set as thats the only option i can see to set and im doing the speed test on speedtest.net

[Netduma Fraser]

What about WiFi devices, are any still connected to the hub that way? 

Could you provide a screenshot of your hub interface please?

[Sm1th11]

Here you go bud and nope nothing wifi . turned off using Xr Exclusively.

 

[Netduma Fraser]

Great so on the Hub go to Advanced Settings > Security > DMZ then put in the IP for the XR1000 that the hub shows and apply changes, then test the speed again through the XR.

[Sm1th11]

18 minutes ago, Netduma Fraser said:

Great so on the Hub go to Advanced Settings > Security > DMZ then put in the IP for the XR1000 that the hub shows and apply changes, then test the speed again through the XR.

Just done that and no change, really . I don't no how simply swapping for 500 to 1000 can be so deprimental.

[Netduma Fraser]

Are you testing using ethernet or WiFi? 

[Sm1th11]

Im using a cat 6 cable.

[Sm1th11]

This is direct to my router .

[Sm1th11]

Quick update, i cleared cookies and connected back to the XR and reset. I am now getting 750 downloads  on the xr with qos disabled. What am I missing

[Netduma Fraser]

Just to clarify, with QoS completely disabled what speeds are you seeing? Can you provide a screenshot of your QoS page please?

[Sm1th11]

completly Disabled .

[Sm1th11]

This is enabled speeds.

[Netduma Fraser]

Ah, are you using Armor by any chance? If so disable that using the Nighthawk mobile app, reboot the router then re-test please

[Sm1th11]

Just had a look, doesn't seem I have netgear armour active on the computer as it saying to install it .

 

[Netduma Fraser]

Just as a test could you put the PC in the DMZ on the XR then do a speedtest, once done disable the DMZ as it is a security risk

[Sm1th11]

Here we are before and after.

[Sm1th11]

I dunno if this has anything to do with it as well but when i game my UPnP port table is empty on  the pc even after setting to gaming console But when my son uses his xbox on a night 3070 is open as expected.

[Netduma Liam]

2 hours ago, Sm1th11 said:

Here we are before and after.

If you run a Connection Benchmark test on the XR1000, does it report full speeds or does it also show ~650Mbps?

[Sm1th11]

I get this .

[Netduma Liam]

Do you happen to still know the MAC address of the XR500?

As a test, could you go on the XR1000 -> Settings -> Setup -> Internet Setup and at the bottom of the page select 'Use this MAC address'.

Put the XR500's MAC address there, then reboot the XR1000. After that, re-test your speeds.

[Sm1th11]

I  still have the 500 . Apart from doing this there will be little else to do igues

 

[Netduma Liam]

10 minutes ago, Sm1th11 said:

I  still have the 500 . Apart from doing this there will be little else to do igues

 

Thanks, let us know how you get on.

[Sm1th11]

So just switched over to 500 i factory reset and done speed test, this is the result. I am  going to switch back to 1000 factory resets and copy the mac address and update