JJJ Posted February 25, 2022 Share Posted February 25, 2022 I'm having problem with DumaOS Mobile App, so the thing is when I open the app and try to go in Geo-Filter and QoS the app just going off and it's just for these two sections everything else is working. I'm using iPhone 6. Can you check is there other users of iPhone 6 that have similar problem with app or it's just me? Thank you and sorry for my bad English Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 25, 2022 Share Posted February 25, 2022 Welcome to the forum! Your English is great, don't worry! So the app is completely closing itself when you try to access QoS or Geo-filter? Can you go to the interface in your web browser on a desktop/laptop and check that you are able to load these two Rapps normally there? Link to comment Share on other sites More sharing options...
JJJ Posted February 26, 2022 Author Share Posted February 26, 2022 Hello Liam, yes everything is working on pc and on laptop also. App is closing completely after I try to go in those two sections. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 26, 2022 Administrators Share Posted February 26, 2022 What iOS version is the iPhone 6 currently running / capable of running? Link to comment Share on other sites More sharing options...
JJJ Posted February 26, 2022 Author Share Posted February 26, 2022 12.4.8 it's iPhone 6 Plus and I have option to update it at 12.5.5. I will try that and comeback with results. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
JJJ Posted February 27, 2022 Author Share Posted February 27, 2022 I updated my phone and same thing still happening.. I'm gonna send you crash report later so you can maybe figure out what is the problem. Link to comment Share on other sites More sharing options...
JJJ Posted February 27, 2022 Author Share Posted February 27, 2022 https://www.mediafire.com/file/rzhuz28o8h85l9i/sentcrash.log/file Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 27, 2022 Administrators Share Posted February 27, 2022 It may be that the iOS version is too old, thank you for the crash report, I will pass it onto the app dev to see what is happening. Link to comment Share on other sites More sharing options...
JJJ Posted February 27, 2022 Author Share Posted February 27, 2022 Thank you, always there for customers! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Jeremy Holder Posted April 8, 2022 Share Posted April 8, 2022 Maybe because you upgrade ios makes many software incompatible. You can visit Bestbuybestdeals page to buy the phone at the best price. Link to comment Share on other sites More sharing options...
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