gazdude Posted February 4, 2022 Share Posted February 4, 2022 Got a really strange problem with my R2 (3.0.94) and iPhone 13 - with QOS enabled I can't access Discord (just shows as loading - no message displayed) or certain websites. If I totally turn off QOS (QOS menu, then the drop down and select deactivate QOS) then there are no issues - it seems to only affect my iPhone as well! Other devices in the house seem fine with Discord and websites. Any ideas? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 4, 2022 Administrators Share Posted February 4, 2022 Hey, welcome to the forum! It's likely to be Adblocker causing it, re-enable QoS, then disable the Adblocker, does it work then? Link to comment Share on other sites More sharing options...
gazdude Posted February 4, 2022 Author Share Posted February 4, 2022 Thanks Fraser! I tried turning QOS back on, went to the Adblocker tab and it was showing as disabled anyway. Tried enabling and disabling just to be sure. Unfortunately it causes the issue to appear again Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 4, 2022 Administrators Share Posted February 4, 2022 Do you have the Geo-Filter enabled for the device having issues? Link to comment Share on other sites More sharing options...
gazdude Posted February 5, 2022 Author Share Posted February 5, 2022 No sir, I've got geo-filtering off (or at least no devices added to that menu) Seems really strange! I tried disabling private mode on the iPhone, I think this is where it changes the mac address randomly and also tried assigning a fixed IP on DHCP but it still has the same issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 5, 2022 Administrators Share Posted February 5, 2022 Interesting, could you just try disabling Traffic Prioritization specifically so the default rules and any rules you've added then see if it works? Link to comment Share on other sites More sharing options...
gazdude Posted February 5, 2022 Author Share Posted February 5, 2022 On Traffic Prioritization I've set 'DumaOS Classified Games' and 'Work at Home' to off and reset the bandwidth allocation section above it as well. Still no joy. Only way to get it working is to fully disable QOS. Link to comment Share on other sites More sharing options...
zman1156 Posted February 5, 2022 Share Posted February 5, 2022 does it work fine on a pc? might have to do something with the iphone in the settings? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 5, 2022 Administrators Share Posted February 5, 2022 Enable QoS and then disable the protection options in WAN Settings please and see if it works Link to comment Share on other sites More sharing options...
gazdude Posted February 5, 2022 Author Share Posted February 5, 2022 Zman1156 - yep discord and websites work fine on other PCs and laptops in the house, just this iPhone with QOS turned on. Tried resetting network settings and even factory reset and restore and same issue. I tested on someone else's wifi and it worked fine Fraser - tried disabling port scan protection and syn flood protection and still experiencing the same issues. Really has me stumped this one! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 5, 2022 Administrators Share Posted February 5, 2022 It could be the private relay, try disabling that: https://support.apple.com/en-gb/guide/iphone/iph499d287c2/ios Link to comment Share on other sites More sharing options...
gazdude Posted February 5, 2022 Author Share Posted February 5, 2022 Got that turned off already - think I did it when I thought it was my phone which was the problem. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 5, 2022 Administrators Share Posted February 5, 2022 1 hour ago, gazdude said: Got that turned off already - think I did it when I thought it was my phone which was the problem. Just to double check - Private Relay is different to Private Addresses which is also an option on the phone when connected to the WiFi - both should be disabled to see if they affect it Link to comment Share on other sites More sharing options...
gazdude Posted February 5, 2022 Author Share Posted February 5, 2022 yep both off, private wifi seems to give you a random mac address so was one of the first things I tried. Just tried setting the iPhone to 'computer' in the network monitor tab and that didn't do anything with QOS enabled. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 5, 2022 Administrators Share Posted February 5, 2022 Have you changed the DNS on the router by any chance? Link to comment Share on other sites More sharing options...
gazdude Posted February 5, 2022 Author Share Posted February 5, 2022 Good point - I am using google DNS instead of Virgin Media ones It's the 8.8.8.8 and 8.8.4.4 ones Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 5, 2022 Administrators Share Posted February 5, 2022 Okay so disable those and use upstream DNS instead, does it work properly then? Link to comment Share on other sites More sharing options...
The0dark0one Posted February 6, 2022 Share Posted February 6, 2022 This is the same problem I have on my iPhone 12 Pro. Discord fails to load messages when on the R2’s WiFi. Sometimes Discord will work for a while though, but then it will stop working for hours/days again. I’ll follow this topic in case you find a solution. I’ve tried a variety of the things already mentioned and didn’t have any results either. Link to comment Share on other sites More sharing options...
gazdude Posted February 6, 2022 Author Share Posted February 6, 2022 Tried disabling the google DNS and using the standard virgin ones (upstream DNS enabled option) and still the same result with QOS turned on Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 6, 2022 Administrators Share Posted February 6, 2022 Has any port forwarding been done or DMZ, is UPnP disabled etc? If no to all could you try putting the device in question in the DMZ very briefly for a test, once you confirm either way take it out of the DMZ immediately and let us know please. Link to comment Share on other sites More sharing options...
gazdude Posted February 6, 2022 Author Share Posted February 6, 2022 No port forwarding, UPnP is enabled and I can see my Plex server in there. I tried putting the iPhone in the DMZ, QoS turned on and discord is a no, but one of the websites I can't usually access seems to work intermittently if I keep hammering refresh - teslamotorsclub.com Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 6, 2022 Administrators Share Posted February 6, 2022 Okay thank you, can you make a Traffic Controller rule for the device to allow ALL traffic and then see please? Link to comment Share on other sites More sharing options...
gazdude Posted February 6, 2022 Author Share Posted February 6, 2022 That seems to have done the trick! QoS on - traffic controller allowing all traffic on iPhone and it seems fine. I'm guessing it will be fine to leave as this? Appreciate your help Fraser! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 6, 2022 Administrators Share Posted February 6, 2022 43 minutes ago, gazdude said: That seems to have done the trick! QoS on - traffic controller allowing all traffic on iPhone and it seems fine. I'm guessing it will be fine to leave as this? Appreciate your help Fraser! Ahh brilliant! Yes it's fine to leave it as it is. I suspect what QoS was dropping packets it deemed unnecessary which just so happened to be required for Discord. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 6, 2022 Administrators Share Posted February 6, 2022 17 hours ago, The0dark0one said: This is the same problem I have on my iPhone 12 Pro. Discord fails to load messages when on the R2’s WiFi. Sometimes Discord will work for a while though, but then it will stop working for hours/days again. I’ll follow this topic in case you find a solution. I’ve tried a variety of the things already mentioned and didn’t have any results either. Make sure to try the above and let us know if it fixes it for you also! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now