rob w Posted February 1, 2022 Share Posted February 1, 2022 the wifi and the connection drops intermittently. I have the R2 on the latest firmware attached to a sky hub router. system log.txt netduma log.txt Link to comment Share on other sites More sharing options...
Netduma Liam Posted February 1, 2022 Share Posted February 1, 2022 Looks like it's the WAN port that's going down, causing the disconnections. Did you factory reset the R2 after you installed the latest firmware version to it? Link to comment Share on other sites More sharing options...
rob w Posted February 1, 2022 Author Share Posted February 1, 2022 Yes i did Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 1, 2022 Administrators Share Posted February 1, 2022 What is the model of the modem/router the R2 is connected to? Give it another reset just to be safe - some users have reported a second reset cleared up some issues left over from the first Link to comment Share on other sites More sharing options...
rob w Posted February 1, 2022 Author Share Posted February 1, 2022 https://www.google.com/search?q=sky+q+router&tbm=isch&ved=2ahUKEwiTq868gd_1AhUIUBoKHd1TAOIQ2-cCegQIABAA&oq=sky+q+router&gs_lcp=CgNpbWcQAzIHCCMQ7wMQJzIFCAAQgAQyBQgAEIAEMgYIABAIEB4yBggAEAgQHjIGCAAQCBAeMgYIABAIEB4yBggAEAgQHjIECAAQGDIECAAQGDoECAAQHlDsBVi6DWCEEWgAcAB4AIABjwGIAfQEkgEDNy4xmAEAoAEBqgELZ3dzLXdpei1pbWfAAQE&sclient=img&ei=b2v5YdO3FIigad2ngZAO&bih=643&biw=1366&client=firefox-b-d#imgrc=i9LzwqY7QladfM that is the router. i will do the 2nd reset and tell you how i get on. I had issues before upgrading the firmware so it could be a deeper issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 1, 2022 Administrators Share Posted February 1, 2022 Keep us posted! Have you put the R2 WAN IP in the DMZ of the Sky hub? If not I would recommend doing so and then setting that IP as static/reserved on the hub and it may help to prevent the issue happening. Link to comment Share on other sites More sharing options...
rob w Posted February 1, 2022 Author Share Posted February 1, 2022 Yes i have. i put the ip that the sky hub was allocating to the netduma. 192.168.xxx Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 1, 2022 Administrators Share Posted February 1, 2022 Okay so now with that as static it should reduce the issues, keep us posted! Link to comment Share on other sites More sharing options...
rob w Posted February 1, 2022 Author Share Posted February 1, 2022 it was static before, it has been the whole time. i have reset it a 2nd time and now my vpn wont work. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 2, 2022 Administrators Share Posted February 2, 2022 What settings are you using for the VPN? Link to comment Share on other sites More sharing options...
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