R1 DumaOS 3.0 Internet frequently crashes

[Od1n]

Hey guys,

 

since a few days my R1 router interface has new features such as Heatmap and Adblocker. Since that has happened my Internet frequently dies. I can still reach the R1 via its browser interface when such a crash occurs but the Internet is gone for around a minute until it comes back. When this happens all ethernet devices are offline and sometimes also all Wifi devices.

- 2 Logs attached to the post below which both include a crash and its recovery shortly afterwards

- DumaOS 3.0.171

- Crashes happen randomly, somtimes 3 crashes within 10 minutes and then 1 crash every 3-4 hours

The internet recovers after around 1 minute when the System Log shows this line:

Mon Jan 24 05:16:52 2022 user.notice firewall: Reloading firewall due to ifupdate of wan6 ()

log-1642997840019.txt log-1642997354209.txt

[Netduma Liam]

Thanks for posting.

There is a newer more stable version of 3.0 for the R1, you can download it from here: 

https://www.dropbox.com/s/8z4kcynmo3glplp/DumaOS-R1-3.0.207.sig?dl=0

After installing, please make sure you factory reset the R1, that's quite important as it's a big step up to 3.0 from previous firmware.

[Od1n]

All right will do that now, ill report in the next few days how it worked out!

[Od1n]

Hey,

 

the firmware update sadly hasnt help, the internet just crashed once again.

Same behavior as above, when the R1 log says " Reloading firewall due to ifupdate of wan6 ()" the internet is back again.

Any idea of what i should do? Should i upload a new log file?

[Netduma Liam]

9 hours ago, Od1n said:

Hey,

 

the firmware update sadly hasnt help, the internet just crashed once again.

Same behavior as above, when the R1 log says " Reloading firewall due to ifupdate of wan6 ()" the internet is back again.

Any idea of what i should do? Should i upload a new log file?

Could you confirm you factory reset after the upgrade?

If so, yes a log file would be helpful!

Thanks.

[Od1n]

Yes i did a factory reset after upgrading. Here is a log:

log-1643163515440.txt

[Netduma Fraser]

Set the DHCP lease to 168 hours then set range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range and apply.

Then disable IPv6 in LAN/WAN, apply, reboot from the interface, wait 2 minutes and see if that stops the disconnects.

[Od1n]

All right i did all of that, except for the reserved IP adresses for devices in the range of 192.168.88.2 - 49. I checked my R1 Device Manager and none of my network devices is in that range. The R1 communicates to my Fritzbox which acts as a modem and its not within that subnet (192.168.178.1). So i guess i can skip that step?

Everything else is done and i did a reboot, i'll let you know if i get more discconects!

[Netduma Fraser]

I would recommend setting the reserved addresses, you can give them different ones that is fine, once you've applied it then reboot the router from the interface, wait 2 minutes then the devices should reconnect and get the new IPs. Keep us posted!

[Od1n]

Ok but what exactly do you mean by that?

" then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range and apply "

 

I have no network device that uses an address in the .2 - .49 range so how can i reserve this address range? The only way i found in the R1 settings that allows me to reserve an IP address is below the R1 DHCP settings (picture above). I can assing an address to a MAC address in my network there. Or is there any other way to do it?
Also i cannot access my R1 anymore through the browser interface, i always get this error now " Error: This Rapp is not loaded yet, please try again in a minute."

[Netduma Liam]

5 hours ago, Od1n said:

Ok but what exactly do you mean by that?

" then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range and apply "

 

I have no network device that uses an address in the .2 - .49 range so how can i reserve this address range? The only way i found in the R1 settings that allows me to reserve an IP address is below the R1 DHCP settings (picture above). I can assing an address to a MAC address in my network there. Or is there any other way to do it?
Also i cannot access my R1 anymore through the browser interface, i always get this error now " Error: This Rapp is not loaded yet, please try again in a minute."

You don't have to reserve it's current IP. Pick a new IP for each device, between .2 and .49.

In the screenshot you sent earlier, tick the box 'Reserve IP' then pick a number to go on the end of 192.168.77.x

[nora]

5 hours ago, Netduma Liam said:

Vous n'avez pas à réserver son adresse IP actuelle. Choisissez une nouvelle adresse IP pour chaque appareil, entre 0,2 et 0,49.

Dans la capture d'écran que vous avez envoyée plus tôt, cochez la case "Réserver l'IP" puis choisissez un numéro pour aller à la fin de 192.168.77.x

salut Liam des nouvelles sur l'avancer du prochain firmware r1

car cela fais un tres long moment que nous avons aucune nouvelle

et il y a beaucoup d'amelioration a ajouter a r1 3.0.207 car beaucoup de bogue .

 

[Netduma Fraser]

28 minutes ago, nora said:

salut Liam des nouvelles sur l'avancer du prochain firmware r1

car cela fais un tres long moment que nous avons aucune nouvelle

et il y a beaucoup d'amelioration a ajouter a r1 3.0.207 car beaucoup de bogue .

Nous ne donnons jamais d'heure d'arrivée prévue, mais nous informerons les gens dès que possible

[nora]

On 27/01/2022 at 19:24, Netduma Fraser said:

Nous ne donnons jamais d'heure d'arrivée prévue, mais nous informons les gens dès que possible

déjà bonsoir ou bonjour serais appréciable la moindre des choses ! je demande depuis un moment du nouveau sur 

le r1 alor que vous me dite depuis 6 mois que nous ne publierons rien avant l'heure prévu ! jai bien compris cela haha ! 

mais ma question de 1 étais quelle ameliorarion aller apporter a r1 ? 

2 il y a plein de chose a update sur le r1 (amelioration car il y a énormemant de bog mais cela n'est pas votre prioriter )

3 vous update tous les autres routeur 

je demande quoi de nouveau mais vous etes tellement frustrer que ca devient chiant !

jai 6 ans avec le r1 

je ne veut pas payer 200e pour un nouveau routeur 

meter a jour !!! 

[Netduma Fraser]

Je ne peux pas donner de détails sur les mises à jour, la dernière mise à jour concerne le R2, nous savons donc que les autres routeurs sont un peu en retard. Lorsque nous aurons des nouvelles, nous ne manquerons pas d'en informer les gens.