Mitchell317 Posted January 9, 2022 Share Posted January 9, 2022 I’ve factory reset my router and not even touched the geofilter at all not moved the home location or anything and only one of my consoles can connect to online cod servers. My other console fails every time and says online service is unavailable. I’ve had this problem so many times and I’m beyond frustrated with it. If I haven’t even touched the geofilter why am I ever having problems connecting to online? Makes no sense. Somebody help me solve this problem for good please? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2022 Administrators Share Posted January 9, 2022 If you haven't touched the Geo-Filter and one works and the other doesn't then there shouldn't be a setting specifically causing it, is it possible the other console was banned? If you connect said console to your ISP modem/router can it connect? Link to comment Share on other sites More sharing options...
Mitchell317 Posted January 13, 2022 Author Share Posted January 13, 2022 No it hasn’t been banned at all. It’s my sister’s console and she doesn’t play all the time but when she does it doesn’t let her console online. It did yesterday just fine but now not today. My ISP modem is in bridge mode currently. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 13, 2022 Share Posted January 13, 2022 8 hours ago, Mitchell317 said: No it hasn’t been banned at all. It’s my sister’s console and she doesn’t play all the time but when she does it doesn’t let her console online. It did yesterday just fine but now not today. My ISP modem is in bridge mode currently. At what point is it failing, when searching for a game? Or can you not even get that far? Does the second console report a Strict NAT type? Link to comment Share on other sites More sharing options...
Mitchell317 Posted January 14, 2022 Author Share Posted January 14, 2022 No we can’t even get that far. Load up the game, go to multiplayer and it doesn’t connect to online service. Just fails every time. And no, no strict nat. Modem is in bridge mode and I have UPNP enabled or at least I think because of the visual bug I can’t tell. NAT filtering even set to open and it still doesn’t let us on. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 14, 2022 Share Posted January 14, 2022 10 hours ago, Mitchell317 said: No we can’t even get that far. Load up the game, go to multiplayer and it doesn’t connect to online service. Just fails every time. And no, no strict nat. Modem is in bridge mode and I have UPNP enabled or at least I think because of the visual bug I can’t tell. NAT filtering even set to open and it still doesn’t let us on. Could you please disconnect the consoles, then go to Device Manager in the DumaOS interface. Click and delete all devices that are having issues. Then, power on the consoles one at a time and after they've loaded up, connect the ethernet cable and configure the network settings. Let us know if you're still getting the same issue. Mitchell317 1 Link to comment Share on other sites More sharing options...
Mitchell317 Posted January 20, 2022 Author Share Posted January 20, 2022 I tried all of that and it still doesn’t let my other console connect to the cod servers every day when my sister turns her console on. Every time she tries it says can’t connect. I’ve tried everything. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 20, 2022 Share Posted January 20, 2022 8 hours ago, Mitchell317 said: I tried all of that and it still doesn’t let my other console connect to the cod servers every day when my sister turns her console on. Every time she tries it says can’t connect. I’ve tried everything. What's the exact make and model of your modem? If it's a router/modem combo, could you please try taking it out of modem mode, then disable it's Wi-Fi. Find it's DMZ settings and put the XR1000's WAN IP in the DMZ, then reserve this IP for the XR1000 so it doesn't change in future. After that, reboot the XR1000 and re-test the consoles. Link to comment Share on other sites More sharing options...
Mitchell317 Posted January 25, 2022 Author Share Posted January 25, 2022 I have the white xb7 gateway from Xfinity cable. So I shouldn’t be putting it in bridge mode? Yes it’s a modem/router combo that’s why I’ve always put it in bridge mode. Figured that was my best option with the xr1000. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 25, 2022 Share Posted January 25, 2022 8 hours ago, Mitchell317 said: I have the white xb7 gateway from Xfinity cable. So I shouldn’t be putting it in bridge mode? Yes it’s a modem/router combo that’s why I’ve always put it in bridge mode. Figured that was my best option with the xr1000. It depends really, on some routers/ISPs the bridge or modem mode can be a bit hit or miss, particularly here in the UK. The DMZ is in my opinion a better alternative, I'd definitely suggest giving it a try. Link to comment Share on other sites More sharing options...
Mitchell317 Posted January 25, 2022 Author Share Posted January 25, 2022 Ok I believe I have it figured out. I set a reserved IP for my XR on my gateway’s login page and then on dumaOS I set it to static IP for that reserved address. Does that sound correct? Put that IP in the DMZ on my gateway as well. Reboot all after that or just XR? Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 25, 2022 Share Posted January 25, 2022 21 minutes ago, Mitchell317 said: Ok I believe I have it figured out. I set a reserved IP for my XR on my gateway’s login page and then on dumaOS I set it to static IP for that reserved address. Does that sound correct? Put that IP in the DMZ on my gateway as well. Reboot all after that or just XR? You don't need to configure the static IP on both sides but that's fine! Sounds like you've got it right, rebooting just the XR should do the trick. Link to comment Share on other sites More sharing options...
Mitchell317 Posted January 25, 2022 Author Share Posted January 25, 2022 Oh okay I didn’t know if I had to or not just wanted to be sure it would work right. Just sucks having to do this kind of complicated thing when I wish it would just work right from the beginning but oh well. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2022 Administrators Share Posted January 25, 2022 48 minutes ago, Mitchell317 said: Oh okay I didn’t know if I had to or not just wanted to be sure it would work right. Just sucks having to do this kind of complicated thing when I wish it would just work right from the beginning but oh well. Now you've done that you don't need to touch it again, has that resolved the issue now? Link to comment Share on other sites More sharing options...
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