Jacolite Posted January 3, 2022 Share Posted January 3, 2022 What the title says my router won't appear on the wifi list even though a couple of weeks prior it was working fine. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 4, 2022 Share Posted January 4, 2022 16 hours ago, Jacolite said: What the title says my router won't appear on the wifi list even though a couple of weeks prior it was working fine. Welcome to the forum! Sorry to hear this, are the Wi-Fi lights illuminated on the R2? If you reboot the R2 by unplugging the power cable for a few minutes, then reconnect it, are you then able to see the Wi-Fi network? Link to comment Share on other sites More sharing options...
Jacolite Posted January 5, 2022 Author Share Posted January 5, 2022 10 hours ago, Netduma Liam said: Welcome to the forum! Sorry to hear this, are the Wi-Fi lights illuminated on the R2? If you reboot the R2 by unplugging the power cable for a few minutes, then reconnect it, are you then able to see the Wi-Fi network? The first 2 lights turn on but I can't see it on my wifi list even after having it unplugged for 2 days. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 5, 2022 Share Posted January 5, 2022 10 hours ago, Jacolite said: The first 2 lights turn on but I can't see it on my wifi list even after having it unplugged for 2 days. If you connect a device to the R2 via ethernet, are you then able to open a web browser on that device and go to the DumaOS interface at 192.168.77.1? Link to comment Share on other sites More sharing options...
Jacolite Posted January 7, 2022 Author Share Posted January 7, 2022 On 1/5/2022 at 4:07 AM, Netduma Liam said: If you connect a device to the R2 via ethernet, are you then able to open a web browser on that device and go to the DumaOS interface at 192.168.77.1? Alright sorry for the very late reply forgot about this ok so the ethernet is not working at all. The lights keep turning off and on and my laptop says no no internet even though the router is connected to the internet provider. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 7, 2022 Administrators Share Posted January 7, 2022 Set a static IP on the PC with the following details IP address: 192.168.77.100 Subnet Mask: 255.255.255.0 Default gateway: 192.168.77.1 If you're not sure how to do this, you can check this guide: https://kb.netgear.com/27476/How-do-I-set-a-static-IP-address-in-Windows then try accessing 192.168.77.1 please and see if it works. Link to comment Share on other sites More sharing options...
Jacolite Posted January 9, 2022 Author Share Posted January 9, 2022 On 1/7/2022 at 6:50 AM, Netduma Fraser said: Set a static IP on the PC with the following details IP address: 192.168.77.100 Subnet Mask: 255.255.255.0 Default gateway: 192.168.77.1 If you're not sure how to do this, you can check this guide: https://kb.netgear.com/27476/How-do-I-set-a-static-IP-address-in-Windows then try accessing 192.168.77.1 please and see if it works. Tried this it's not picking up anything. Is there supposed to be something typed into the dns server? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 9, 2022 Administrators Share Posted January 9, 2022 It won't necessarily say you have internet, it still doesn't give you access? You don't need to enter anything in DNS but you can put 192.168.77.1 Link to comment Share on other sites More sharing options...
Jacolite Posted January 11, 2022 Author Share Posted January 11, 2022 Didnt work. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 11, 2022 Share Posted January 11, 2022 2 hours ago, Jacolite said: Didnt work. So now when you go to 192.168.77.1 in your web browser, you're still unable to access the interface, is that correct? Link to comment Share on other sites More sharing options...
Jacolite Posted January 14, 2022 Author Share Posted January 14, 2022 Didnt work. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 14, 2022 Share Posted January 14, 2022 2 hours ago, Jacolite said: Didnt work. Please send an email over to [email protected] with your original order number and delivery address, we'll process a replacement for you. Link to comment Share on other sites More sharing options...
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