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Missing JSON Response & Multiple Errors


Dip3hittyo
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Good Day - I have tried with Chrome, Edge and Firefox. I have used the addressees you provided so it would not force HTTPS but it still has the same issue. Also, I notice that the UI has a hard time to load. Seems to take a long time to load anything. 

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When the JSON error appears is it always on the Geo-Filter? When you click ok does it come back immediately or does it take awhile to return?

Does it come up when you load the page or when you change a setting or when something happens e.g. when auto ping appears?

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  • 3 weeks later...

Sorry for the late reply, it happens all the time. It takes a long time to load, sometimes it doesn’t load at all. I have to constantly clear my cookies the  restart the browser. But there doesn’t seem to be any rhyme or reason of when it happens. Seems to be worse now a days. Barely loads at all.

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10 hours ago, Dip3hittyo said:

Sorry for the late reply, it happens all the time. It takes a long time to load, sometimes it doesn’t load at all. I have to constantly clear my cookies the  restart the browser. But there doesn’t seem to be any rhyme or reason of when it happens. Seems to be worse now a days. Barely loads at all.

Do you have multiple devices added to Geo-filter or is it just one? Could you perhaps try clearing these out, resyncing cloud and then re-add what you need and see if that helps?

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