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Missing JSON Response & Multiple Errors


Dip3hittyo

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Posted

I am constantly getting these errors along with a lot of other random errors. I have tried factory formatting restarting anything I can think of. Anyone able to help fix this?

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Posted

Good Day - I have tried with Chrome, Edge and Firefox. I have used the addressees you provided so it would not force HTTPS but it still has the same issue. Also, I notice that the UI has a hard time to load. Seems to take a long time to load anything. 

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Posted

Do you have Armor enabled by any chance? If so please disable that, reboot the router from the interface/app, wait 2 minutes then access and see if it works better.

Posted

No I do not have that enabled. Here’s a picture of another error. Seems to be random with errors.  
 

 

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  • Administrators
Posted

Do you have an Adblocker enabled on the web browser? If so disable it please then clear browser cache/cookies. That's typically an error when the Adblocker is blocking something on the interface

  • Administrators
Posted

When the JSON error appears is it always on the Geo-Filter? When you click ok does it come back immediately or does it take awhile to return?

Does it come up when you load the page or when you change a setting or when something happens e.g. when auto ping appears?

  • 3 weeks later...
Posted

Sorry for the late reply, it happens all the time. It takes a long time to load, sometimes it doesn’t load at all. I have to constantly clear my cookies the  restart the browser. But there doesn’t seem to be any rhyme or reason of when it happens. Seems to be worse now a days. Barely loads at all.

Posted
10 hours ago, Dip3hittyo said:

Sorry for the late reply, it happens all the time. It takes a long time to load, sometimes it doesn’t load at all. I have to constantly clear my cookies the  restart the browser. But there doesn’t seem to be any rhyme or reason of when it happens. Seems to be worse now a days. Barely loads at all.

Do you have multiple devices added to Geo-filter or is it just one? Could you perhaps try clearing these out, resyncing cloud and then re-add what you need and see if that helps?

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