xr500 XR500 congestion control confusion

[crunkjuice1]

So my original bandwidth tests at setup wizard detects DL and UL speeds in the mid 900’s. I have google fiber 1gig bandwidth with my service set to use my own router. The XR500 connects directly into fiber jack where it converts fiber into ethernet connection. I have done several factory resets internally through dashboard as well as paper clip the reset button on the back of router. I even have done a full 30/30/30 reset on the XR500 and things seem to be odd as if the router still retains some settings and doesn’t completely factory reset.

 

what I don’t understand is the QOS is set to always or auto detect with DL and UL at 90% and then in congestion control speed fails with a D and won’t get an A or A+ until I lower my DL and UL to recommended levels? 
 

To top things off I get a pop up saying device not found? 
 

Also tests are done with my whole household online for real world simulation of traffic 🤓

 

 

 

[Netduma Fraser]

We're still improving the results on Benchmark so you can take the results with a pinch of salt, they're unlikely to be a D in reality. You can use this guide while saturating your network with downloads, streams etc and trying different percentages to see what makes the graph as stable as possible http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping 

Also the test is direct from the router so no devices need to be online specifically. In regards to the Device not found error that is a problem on the latest firmware, if you downgrade then upgrade again it should get rid of it.

[crunkjuice1]

How easy is it to revert to previous firmware? Do I need to download it again?

[Netduma Fraser]

17 hours ago, crunkjuice1 said:

How easy is it to revert to previous firmware? Do I need to download it again?

Very easy to do, download the previous firmware here: https://kb.netgear.com/000062867/XR500-Firmware-Version-2-3-2-114 make sure you take the firmware file out of the zip file then downgrade in the same way as you would do when manually upgrading.