crunkjuice1 Posted November 28, 2021 Share Posted November 28, 2021 So my original bandwidth tests at setup wizard detects DL and UL speeds in the mid 900’s. I have google fiber 1gig bandwidth with my service set to use my own router. The XR500 connects directly into fiber jack where it converts fiber into ethernet connection. I have done several factory resets internally through dashboard as well as paper clip the reset button on the back of router. I even have done a full 30/30/30 reset on the XR500 and things seem to be odd as if the router still retains some settings and doesn’t completely factory reset. what I don’t understand is the QOS is set to always or auto detect with DL and UL at 90% and then in congestion control speed fails with a D and won’t get an A or A+ until I lower my DL and UL to recommended levels? To top things off I get a pop up saying device not found? Also tests are done with my whole household online for real world simulation of traffic 🤓 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 28, 2021 Administrators Share Posted November 28, 2021 We're still improving the results on Benchmark so you can take the results with a pinch of salt, they're unlikely to be a D in reality. You can use this guide while saturating your network with downloads, streams etc and trying different percentages to see what makes the graph as stable as possible http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping Also the test is direct from the router so no devices need to be online specifically. In regards to the Device not found error that is a problem on the latest firmware, if you downgrade then upgrade again it should get rid of it. Link to comment Share on other sites More sharing options...
crunkjuice1 Posted November 29, 2021 Author Share Posted November 29, 2021 How easy is it to revert to previous firmware? Do I need to download it again? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 29, 2021 Administrators Share Posted November 29, 2021 17 hours ago, crunkjuice1 said: How easy is it to revert to previous firmware? Do I need to download it again? Very easy to do, download the previous firmware here: https://kb.netgear.com/000062867/XR500-Firmware-Version-2-3-2-114 make sure you take the firmware file out of the zip file then downgrade in the same way as you would do when manually upgrading. Link to comment Share on other sites More sharing options...
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