Mrpinky Posted November 23, 2021 Share Posted November 23, 2021 Hi @Netduma Fraser so my set up is the following : I have a fibre modem and behind that directly the xr500 with PPPoE and vlan tagging . I read that you are aware that there is a issue regarding qos not working properly when using vlan and ppoe. So doing the speedbenchmark I have still issues whit ping under load and also I have bad upload quality while qos activated i think qos is not working right . Even sometimes on the upload . before I had a avm router before the xr500. Switched to a router that can be used as a modem only to avoid double nat and bad online gaming . Improved shortly a lot but as I said since then qos is not working right imo what can I do ? Thx Link to comment Share on other sites More sharing options...
Mrpinky Posted November 23, 2021 Author Share Posted November 23, 2021 Oh and it seems it got the worst after updating to the latest firmware . Did factory reset as well . runned smoother on the beta . Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 23, 2021 Share Posted November 23, 2021 Yeah I'd agree with you there, that Ping Under Load score could do with some work! First things first, have you tried adjust the sliders in Congestion Control 5% at a time and retested Connection Benchmark in between each adjustment? That way you can see which configuration gets you the best results. In addition to this, could you please let me know the exact make and model of the router/modem above the R2? It may be best to configure that to handle the PPPoE and VLAN requirements to see if this helps. Then we can deal with any NAT issues if any come up. Link to comment Share on other sites More sharing options...
Mrpinky Posted November 23, 2021 Author Share Posted November 23, 2021 Hi , thanks for the quick reply . the modem is a router (Telekom speedport smart3) that is set to modem only mode . yes i tried to adjust the sliders - nothing changed . Downgraded to firmware 2.3.2.130 - now download qos is working - I can see it on the speed results on the dslreports.com. Upload still not working - didn’t t you solve this known problem regarding vlan and upload /qos ? Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 23, 2021 Share Posted November 23, 2021 53 minutes ago, Mrpinky said: Hi , thanks for the quick reply . the modem is a router (Telekom speedport smart3) that is set to modem only mode . yes i tried to adjust the sliders - nothing changed . Downgraded to firmware 2.3.2.130 - now download qos is working - I can see it on the speed results on the dslreports.com. Upload still not working - didn’t t you solve this known problem regarding vlan and upload /qos ? OK, in which case I'd suggest taking it out of modem only mode and testing my earlier suggestion of having it handle PPPoE/VLAN requirements. The issue of Congestion Control not limiting upload speeds is known, it will be fixed for the next firmware. The most recently released firmware was released by Netgear and doesn't include DumaOS changes. Link to comment Share on other sites More sharing options...
Mrpinky Posted November 23, 2021 Author Share Posted November 23, 2021 16 minutes ago, Netduma Liam said: OK, in which case I'd suggest taking it out of modem only mode and testing my earlier suggestion of having it handle PPPoE/VLAN requirements. The issue of Congestion Control not limiting upload speeds is known, it will be fixed for the next firmware. The most recently released firmware was released by Netgear and doesn't include DumaOS changes. ok - you know the issue almost 2 years as far as I can read old forum post properly. The Speedport Router can t handle DMZ or Port Forwarding . It causes problems with XR500 not working right. That s why I switched to modem mode and let the xr500 handle all. I thin it s not your goal buying me a new router just because you could not solve a long known issue , right ? So any further solutions ? 🙂 https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/XR500-QoS-UPnP-issue-with-VLAN-tagging/td-p/1606799 Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 23, 2021 Share Posted November 23, 2021 32 minutes ago, Mrpinky said: ok - you know the issue almost 2 years as far as I can read old forum post properly. The Speedport Router can t handle DMZ or Port Forwarding . It causes problems with XR500 not working right. That s why I switched to modem mode and let the xr500 handle all. I thin it s not your goal buying me a new router just because you could not solve a long known issue , right ? So any further solutions ? 🙂 https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/XR500-QoS-UPnP-issue-with-VLAN-tagging/td-p/1606799 We're aware it's a long running issue and we will solve it, it's just a very complicated issue and it can be worked around. In what way can't the speedport handle DMZ, does it not have these options? What problems does it cause exactly? If it's just NAT then that will likely be something we can solve. Link to comment Share on other sites More sharing options...
Mrpinky Posted November 23, 2021 Author Share Posted November 23, 2021 5 hours ago, Netduma Liam said: We're aware it's a long running issue and we will solve it, it's just a very complicated issue and it can be worked around. In what way can't the speedport handle DMZ, does it not have these options? What problems does it cause exactly? If it's just NAT then that will likely be something we can solve. can t handle DMZ or Port Forwarding - so the internal firewall will always cause lag , packet loss, even with the xr500 handling my games - I still have the shitty speedprt before accessing my fibre. . Thats why I bought the xr500. any suggestions on proper router to get everything working ? What about the draytek vigor 166 - could he handle everything so that xr500 will work 100% ? Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 23, 2021 Share Posted November 23, 2021 24 minutes ago, Mrpinky said: can t handle DMZ or Port Forwarding - so the internal firewall will always cause lag , packet loss, even with the xr500 handling my games - I still have the shitty speedprt before accusing my fibre. . Thats why I bought the xr500. any suggestions on proper router to get everything working ? What about the draytek vigor 166 - could he handle everything so that xr500 will work 100% ? The Speedport doesn't have any DMZ or port forwarding settings at all? Is this what you used as your router prior to purchasing the XR500? All you'd need is something above the XR to handle PPPoE/VLAN, any old router should do the job. Link to comment Share on other sites More sharing options...
Mrpinky Posted November 23, 2021 Author Share Posted November 23, 2021 13 minutes ago, Netduma Liam said: The Speedport doesn't have any DMZ or port forwarding settings at all? Is this what you used as your router prior to purchasing the XR500? All you'd need is something above the XR to handle PPPoE/VLAN, any old router should do the job. yes - he has some internal restrictions - so some ports are always reserved for the speed port - you can t handle it . Exposed Host is as well not possible. Sold my old router three days ago - lol. But did I get you right - you want the xr500 not to do the PPPoE/VLAN as there is still a bug - I need a router with an included modem that has DMZ function . right ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 23, 2021 Administrators Share Posted November 23, 2021 Yes that's correct so it can handle PPPoE/VLAN Link to comment Share on other sites More sharing options...
Mrpinky Posted November 24, 2021 Author Share Posted November 24, 2021 13 hours ago, Netduma Fraser said: Yes that's correct so it can handle PPPoE/VLAN And then activate dmz for the xr500 on the router - this should solve my issues regarding qos not working ? So just to be clear : fiber —>modem router (just connected to fiber and has just the xr500 connected in dmz ) —> XR500 -_> all my devices Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 24, 2021 Share Posted November 24, 2021 6 hours ago, Mrpinky said: And then activate dmz for the xr500 on the router - this should solve my issues regarding qos not working ? So just to be clear : fiber —>modem router (just connected to fiber and has just the xr500 connected in dmz ) —> XR500 -_> all my devices Yes, that's correct, you've got it! Link to comment Share on other sites More sharing options...
Mrpinky Posted November 24, 2021 Author Share Posted November 24, 2021 5 hours ago, Netduma Liam said: Yes, that's correct, you've got it! Ok - will try it and come back in a few days with my results . Link to comment Share on other sites More sharing options...
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