DrWeird Posted October 31, 2021 Share Posted October 31, 2021 Hello, I've been using the Netgear Nighthawk XR300 for about 8 months. I've noticed the Device Manager seems to be very inaccurate. For example, I have only 2 devices on a small unmanaged switch connected to the router, yet the device manager shows 4. The other two are "unknown" and cannot be deleted as they are supposedly online. I'm unable to ping either of them from my desktop. I tried restarting the router, and now devices set on the guest wifi show under LAN. Devices that aren't even on are also showing under WiFi... I'm at a loss with all of the inaccuracy. I've tried googling with no luck. Are these known issues, am I overlooking something glaringly obvious? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 1, 2021 Administrators Share Posted November 1, 2021 Hey, welcome to the forum! Do the unknown devices have IP addresses? If you're connecting the devices in different ways, e.g. via ethernet, 2.4GHz, 5GHz then they may appear as different devices. What firmware version are you on currently? Link to comment Share on other sites More sharing options...
DrWeird Posted November 1, 2021 Author Share Posted November 1, 2021 2 hours ago, Netduma Fraser said: Hey, welcome to the forum! Do the unknown devices have IP addresses? If you're connecting the devices in different ways, e.g. via ethernet, 2.4GHz, 5GHz then they may appear as different devices. What firmware version are you on currently? Thanks! After another restart it appears the unknown devices have finally moved to "offline" and I'm able to delete them. Now I'm just curious why devices on my 2.4 GHz Guest SSID show under LAN? My router is currently on firmware version 1.0.3.56_10.3.41 Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 1, 2021 Share Posted November 1, 2021 9 hours ago, DrWeird said: Thanks! After another restart it appears the unknown devices have finally moved to "offline" and I'm able to delete them. Now I'm just curious why devices on my 2.4 GHz Guest SSID show under LAN? My router is currently on firmware version 1.0.3.56_10.3.41 What types of wireless devices do you have connected to the Guest Network? Are they mobile devices or IoT devices for example? Link to comment Share on other sites More sharing options...
DrWeird Posted November 1, 2021 Author Share Posted November 1, 2021 1 hour ago, Netduma Liam said: What types of wireless devices do you have connected to the Guest Network? Are they mobile devices or IoT devices for example? Mostly IoT. Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 1, 2021 Share Posted November 1, 2021 1 hour ago, DrWeird said: Mostly IoT. Hmm, that could be the cause. Can you try connecting a mobile device to the 2.4GHz Guest Wi-Fi and see if it's also put down as LAN? Link to comment Share on other sites More sharing options...
DrWeird Posted November 1, 2021 Author Share Posted November 1, 2021 1 hour ago, Netduma Liam said: Hmm, that could be the cause. Can you try connecting a mobile device to the 2.4GHz Guest Wi-Fi and see if it's also put down as LAN? Other devices (Cell/Laptops) are showing normally on the 2.4/5 GHz non-guest bands. Link to comment Share on other sites More sharing options...
Netduma Liam Posted November 1, 2021 Share Posted November 1, 2021 56 minutes ago, DrWeird said: Other devices (Cell/Laptops) are showing normally on the 2.4/5 GHz non-guest bands. Can you connect one of these to the Guest Wi-Fi? That way we can see if the Guest network is causing it, or if it's the IoT devices. Link to comment Share on other sites More sharing options...
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