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Problem with ping heat map on XR1000

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I have a problem with FIFA server on ping heat map. I have captured 2 photos the first one is when I logged in the ultimate it shows all FIFA servers, while the second one is from ping heat map, which shows that the number of servers are not the same, and Ping heat map doesn't show all the servers. So, why this happen, and How can I fix that?


Screen Shot 2021-10-08 at 3.43.58 PM.png


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