derrickearly Posted October 6, 2021 Share Posted October 6, 2021 I get the following error when attempting to connect to my vpn server. WARNING: Failed running command (--up/--down): external program exited with error status: 3 I have attached the full log and ovpn files. I redacted ip, mac, and certificate. The server that fails has a 200 Mbps connection. This client config file works on another server with a slower, 10 Mbps, internet connection. I added "--keepalive 10 30" to the client config file with no improvement. openvpn.log origin-pc_openvpn_site_to_site_bridge_l2[1] public.ovpn Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 6, 2021 Administrators Share Posted October 6, 2021 Hey, welcome to the forum! It's primarily developed for connecting to VPN providers so may not work as well if at all. Usually in the past when this has happened for someone in a similar scenario they needed to apply a username/password as HybridVPN requires this and then it can be connected to. Link to comment Share on other sites More sharing options...
derrickearly Posted October 6, 2021 Author Share Posted October 6, 2021 I have entered the user name and password in the advanced tab. This works for a server with a slower internet connection. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 6, 2021 Administrators Share Posted October 6, 2021 HybridVPN is limited speed wise as to what it can handle but it wouldn't prevent a connection due to this. Is that literally the only difference? Link to comment Share on other sites More sharing options...
derrickearly Posted October 6, 2021 Author Share Posted October 6, 2021 I'll refresh the server software install and make sure that I'm using the same software version. It could be a timing issue with the initial handshake. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
derrickearly Posted October 6, 2021 Author Share Posted October 6, 2021 The server software is identical on both servers. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 6, 2021 Administrators Share Posted October 6, 2021 I'll pass the log onto a dev and see whether they can determine what might be happening Link to comment Share on other sites More sharing options...
derrickearly Posted October 6, 2021 Author Share Posted October 6, 2021 Thank you! I tried throttling the fast connection to 10 Mbps and I still get the same error. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
derrickearly Posted October 7, 2021 Author Share Posted October 7, 2021 I uninstalled and then installed my vpn server again. This time the vpn connects, but throw errors when data is flowing. vpn.log Link to comment Share on other sites More sharing options...
derrickearly Posted October 7, 2021 Author Share Posted October 7, 2021 After rebooting the rx500, I get these errors now. openvpn #2.log Link to comment Share on other sites More sharing options...
Netduma Liam Posted October 7, 2021 Share Posted October 7, 2021 Are you still using the same OVPN config file? Are you able to provide us with it so we can double check as the log shows an issue with authentication. Link to comment Share on other sites More sharing options...
derrickearly Posted October 7, 2021 Author Share Posted October 7, 2021 I'm still using the same client ovpn config file. I'm using a softether openvpn server, so I haven't found the server ovpn file. It's buried in the source code somewhere. I'm going to transition to using an openvpn server. Hopefully, that will resolve this. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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