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Intermittent Connection Issues XR500


Kahari

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Posted

For the past few months I've been getting random disconnects on the XR500. (on my PC) It will disconnect, then quickly re-connect, and then disconnect again. It always re-connects but its just getting pretty frustrating while in game.

Posted
2 hours ago, Kahari said:

For the past few months I've been getting random disconnects on the XR500. (on my PC) It will disconnect, then quickly re-connect, and then disconnect again. It always re-connects but its just getting pretty frustrating while in game.

Sorry to hear that!

Could you please let me know what firmware version you're currently running on the XR500?

Are all devices experiencing the problem or is it just your Console/Gaming PC?

Posted

Firmware XR500 V2.3.2.120. The disconnects have been happening to just my PC that I've noticed.

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Posted

Can you provide a log from the System Information page on the router when it happens please and let us know roughly the time it occurs so we can see if anything there indicates what the issue may be.

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