Tenebrous ReX Posted September 18, 2021 Share Posted September 18, 2021 Can anyone help me? I'm getting this error when I try to log in to my XR1000 haserl CGI Error Failed to readline from 'config get DumaOS_Theme_Version' Also, my 5g band seems to be down. 2.4 is still up though. Link to comment Share on other sites More sharing options...
Newfie Posted September 18, 2021 Share Posted September 18, 2021 Have you reset your router after any of the updates? there was one recently and it’s best to factory reset if you notice an issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 18, 2021 Administrators Share Posted September 18, 2021 You'll need to do a factory reset to resolve this issue unfortunately. Make sure you wait 2 minutes after the reset before trying to access so everything has a chance to load properly. Link to comment Share on other sites More sharing options...
Tenebrous ReX Posted September 18, 2021 Author Share Posted September 18, 2021 That seems to have worked. Any idea why this happened? We have had a few power failures in my area lately. Could that mess something up? Newfie 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 18, 2021 Administrators Share Posted September 18, 2021 That's quite possibly the reason, we've seen the error a couple of times but not seen a common theme yet on why it occurs Newfie 1 Link to comment Share on other sites More sharing options...
Tenebrous ReX Posted September 20, 2021 Author Share Posted September 20, 2021 On 9/18/2021 at 1:37 AM, Newfie said: Have you reset your router after any of the updates? there was one recently and it’s best to factory reset if you notice an issue. I wasn't aware of any updates to the xr1000. When I did the factory reset, it didn't say any updates were available. I'm on version 1.0.0.58_1.0.44. Am I up to date? Link to comment Share on other sites More sharing options...
Newfie Posted September 20, 2021 Share Posted September 20, 2021 2 hours ago, Tenebrous ReX said: I wasn't aware of any updates to the xr1000. When I did the factory reset, it didn't say any updates were available. I'm on version 1.0.0.58_1.0.44. Am I up to date? When you reset it does not remove firmware, a reset simply clears the routers memory and put it back to a default state. yes you are on the latest firmware. There’s a support page which is handy if you need firmware, or want documentation. https://www.netgear.com/support/product/xr1000.aspx If auto update is on it may have updated in the background, many turn that feature off so they can update when it’s convenient. Tenebrous ReX and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
Tenebrous ReX Posted September 20, 2021 Author Share Posted September 20, 2021 Ah. Thanks! I'll look into turning that setting off and just checking back periodically. Newfie and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
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