Administrators Netduma Fraser Posted September 26, 2021 Administrators Share Posted September 26, 2021 That's interesting, the Benchmark is direct from the router so whatever is causing it seems to be more at the device level. Does every device have these slow speeds or just this specific one? You don't need to do anything specific to the R1 if you want to connect it behind the TP Link to comment Share on other sites More sharing options...
Jacques Posted September 27, 2021 Author Share Posted September 27, 2021 I tried it on my laptop... and I notice the high ping on my phone. I watched 1,5 hours youtube video and this happened: https://www.speedtest.net/result/12100860222 I did nothing else after reboot only watched youtube, and some remote another computer with Teamviewer, but it was too slow. I relised somthing wrong again. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 27, 2021 Administrators Share Posted September 27, 2021 Interesting, was this Benchmark test done during or after watching YouTube? If after that is very odd and we may need to get you to do some PingPlotter plots to see whats going on Link to comment Share on other sites More sharing options...
Jacques Posted September 28, 2021 Author Share Posted September 28, 2021 After. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 28, 2021 Administrators Share Posted September 28, 2021 Okay so do what you did before, watch YouTube for the same amount of time then follow this guide while connected directly to the modem. Just before the saturation part, you don't need to worry about that bit. http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping Link to comment Share on other sites More sharing options...
Jacques Posted September 28, 2021 Author Share Posted September 28, 2021 I watched one video, I get this. Is it enough for you? Or make some more? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 28, 2021 Administrators Share Posted September 28, 2021 Was that after or during watching? Also you need to do it while you're connected to the modem, not to the R1. It would be better if you could watch as much as you did before and on PingPlotter ping something else like a local news website for example. Link to comment Share on other sites More sharing options...
Jacques Posted September 28, 2021 Author Share Posted September 28, 2021 Here is a longer period. This is during watching. I just made a speedtest, everything's fine. Tomorrow I will make another test with near website. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 28, 2021 Administrators Share Posted September 28, 2021 That's fine as you'll have QoS enabled so that's expected. It's really the after the intense YouTube watching I want to see what is happening. Please also do it from your modem/ONT, whatever the R1 is plugged into, then we can see if it is a potential ISP issue. Link to comment Share on other sites More sharing options...
Jacques Posted September 29, 2021 Author Share Posted September 29, 2021 Ok, I will test it without the R1. But dont forget, QoS was disabled at this test, cuz you said: disable QoS. (answer: 13th september) Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 29, 2021 Administrators Share Posted September 29, 2021 55 minutes ago, Jacques said: Ok, I will test it without the R1. But dont forget, QoS was disabled at this test, cuz you said: disable QoS. (answer: 13th september) Sorry I actually meant disabled in my last comment! Let us know how you get on Link to comment Share on other sites More sharing options...
Jacques Posted September 29, 2021 Author Share Posted September 29, 2021 I dont know is it relevant or not, but I switched to my old TPL router. Of course I will make a PingPlotter test with only the modem tomorrow night. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 29, 2021 Administrators Share Posted September 29, 2021 Okay interesting thank you, are you running these plots over WiFi or ethernet? Link to comment Share on other sites More sharing options...
Jacques Posted October 1, 2021 Author Share Posted October 1, 2021 Hi! Over ethernet. I dont use wifi only on phones or tablets. This is the only modem result. Start at 20:08. I did my evening routine. Some work with Teamviewer and watching videos. Update some webpages. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 1, 2021 Administrators Share Posted October 1, 2021 Okay interesting, there isn't so many spikes but you experienced a lot of packet loss there so I don't think it is the router necessarily but could be the modem or perhaps down to the ISP e.g. the route it takes to the server etc. Link to comment Share on other sites More sharing options...
Jacques Posted October 1, 2021 Author Share Posted October 1, 2021 OK. And What can I do? How can I configure R1 behind TP-Link? TP Link IP address: 192.168.0.1. Subnet mask: 255.255.255.0 Gateway: 192.168.0.1 R1 IP address: 192.168.0.2. Subnet mask: 255.255.255.0 Do I have to turn off or turn on R1 upnp and dhcp? What is Xbox addresses? For example: 192.168.0.195 Subnet mask: 255.255.255.0 but what is Gateway? The R1 or TP Link? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 1, 2021 Administrators Share Posted October 1, 2021 I'm talking about the modem itself in your recent screenshot so nothing to do with the TP Link and you don't need to do anything with the IPs etc. I would show that last screenshot to the ISP as evidence that you're experiencing packet loss and see what they can do Link to comment Share on other sites More sharing options...
Jacques Posted October 1, 2021 Author Share Posted October 1, 2021 I dont think ISP cares too much this packet loss, but I will give it a try. Thanks for your help. Link to comment Share on other sites More sharing options...
Jacques Posted October 2, 2021 Author Share Posted October 2, 2021 How Geo Filter works? I put R1 behind TP-Link... and servers dont show. Which router do the upnp? R1 or TP-Link? Geo Filter watch the opened ports? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 2, 2021 Administrators Share Posted October 2, 2021 TP is probably blocking it, you'd need to put the R1 WAN IP (found on the System Information page) into the TP DMZ and then it should work. Link to comment Share on other sites More sharing options...
Jacques Posted October 5, 2021 Author Share Posted October 5, 2021 Still dont work. Whats wrong? This is the settings for both router: TPL: 192.168.0.1 255.255.255.0 DHCP on 100-199 UPnP on Wifi on DMZ: 192.168.0.101 R1: 192.168.0.2 255.255.255.0 DHCP off UPnP off Wifi off WAN (Static): 192.168.0.101 255.255.255.0 Gateway: 192.168.0.1 Xbox: 192.168.0.195 Modem connected into TPL LAN slot. R1 connected into TPL Ethernet2 slot. Laptop connected into TPL Ethernet3 slot. TPL linked into R1 Ethernet2 slot. Xbox connected into R1 Ethernet4 slot. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 5, 2021 Administrators Share Posted October 5, 2021 R1 should be on it's own subnet, factory reset the R1 then leave the R1 IPs alone, re-enter the whatever the WAN IP will now be into the DMZ and leave DHCP on, then it should work. Link to comment Share on other sites More sharing options...
Jacques Posted October 6, 2021 Author Share Posted October 6, 2021 OK, its working now. But I want this: the laptop connected to TPL router. How can I reach DumaOS, when laptop is on 192.168.0.xxx and the R1 is 192.168.88.1? If I connect the laptop to the R1, I will be where I started... the R1 download speed will go down. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 6, 2021 Administrators Share Posted October 6, 2021 That won't be possible. I'd suggest enabling WiFi for the R1, can set it to not broadcast if you like, then when you want to adjust settings on the R1 connect the laptop to the WiFi - you can still keep the laptop connected to the TPL and get those full speeds. Link to comment Share on other sites More sharing options...
Jacques Posted November 27, 2021 Author Share Posted November 27, 2021 Hi! I restarted my R1, and I have double nat now. I put the R1 WAN IP into the TP DMZ. Whats wrong now? edit: never mind. i restarted the TP too, its working again. Link to comment Share on other sites More sharing options...
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