After update

[Rabin]

Hi, recently after the app update the device on/off toggle on geo filter doesn’t work. I have to delete the device to turn the filter off. Pc works fine

[Netduma Fraser]

What game/service did you add and what device did you add it for?

[Rabin]

Ps5/ warzone 

[Netduma Fraser]

Did you actually select a CoD service or did it add automatically with a console service?

[Rabin]

I added cod

[Netduma Fraser]

Delete that from the Geo, then make sure the PS5 has the PlayStation device type in the Device Manager and then re-add to the Geo-Filter and select the manual option. It will filter properly and you should be able to enable/disable

[Rabin]

Nope the button still doesn’t work. The on/off animation works but it doesn’t turn off the filter. If I restart the app it shows my device as ON

[Netduma Liam]

10 hours ago, Rabin said:

Nope the button still doesn’t work. The on/off animation works but it doesn’t turn off the filter. If I restart the app it shows my device as ON

How have you verified this, are you seeing blocked icons on the map? You'll still see icons on the map with filtering mode disabled, they just won't be blocked.

[Rabin]

I turn it off and restart my game when I can’t find matches with filter on. Yes I still so see blocked icons and can’t find lobby. And when I restart the app, the button still shows on. But if I delete the device it turns off quickly. 

[Netduma Liam]

12 minutes ago, Rabin said:

I turn it off and restart my game when I can’t find matches with filter on. Yes I still so see blocked icons and can’t find lobby. And when I restart the app, the button still shows on. But if I delete the device it turns off quickly. 

Are you able to access the interface and disable filtering mode if you go to 192.168.77.1 in your mobile web browser?

[Rabin]

Yes I can disable it through mobile web. 

[Netduma Fraser]

What is your phone model and software version?

[Rabin]

iPhone X 14.7.1

[Netduma Fraser]

On the app got to Settings, clear local storage, exit the app completely, start it up, choose the router you're logging in for rather than leaving it on auto then see if it works as expected please

[Rabin]

Nope, still not working. I’ve tried reinstalling the app too. 

[Netduma Fraser]

Okay disable Filtering Mode, then switch between polygon/circle mode then back to the one you want to use, then see if it saves you disabling filtering please

[Rabin]

Nope didn’t work, I’ve tried factory resetting the router as well out of curiosity. 

[Netduma Fraser]

Thanks for trying, I'll let the app dev know about this one!

[Rabin]

Thank you.