Rickyrocks Posted August 5, 2021 Share Posted August 5, 2021 Hi Guys having a little problem with my router all of a sudden it drops from internet and I'm having to reboot allot! does anyone know of this issue also what's the fix or maybe I should come off the beta and upgrade firmware! is there a new one because its cutting out allot and I'm on a commercial line? i would like to add i have been switching between ipv6 and ipv4 but sometimes it drops people out when using another router as an access point! do you think that's what triggered it ? Cheers Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 5, 2021 Administrators Share Posted August 5, 2021 Which router and which firmware version are you using currently? Is it both wired and wireless devices that disconnect? Access Point is unlikely to be causing it unless devices connected to that are the only ones disconnecting Link to comment Share on other sites More sharing options...
Rickyrocks Posted August 8, 2021 Author Share Posted August 8, 2021 Hi Fraser its the one you sent me on email and yes its taking wired and wireless off at same time This is the router and firmware XR500 V2.3.2.114-DumaOS3.0.203a Link to comment Share on other sites More sharing options...
Rickyrocks Posted August 8, 2021 Author Share Posted August 8, 2021 when changing to ipv6 do i need to reset or anything ? Cheers Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 8, 2021 Administrators Share Posted August 8, 2021 That's an old version, upgrade to this version which should help with your issue: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/td-p/2071196/ I'd recommend you do a factory reset after to ensure no issues carry over. No just enable/disable that's all you have to do for IPv6. Link to comment Share on other sites More sharing options...
Rickyrocks Posted August 10, 2021 Author Share Posted August 10, 2021 Hi Fraser is it possible to email this to me on [email protected] thank you Fraser Link to comment Share on other sites More sharing options...
Netduma Liam Posted August 10, 2021 Share Posted August 10, 2021 12 minutes ago, Rickyrocks said: Hi Fraser is it possible to email this to me on [email protected] thank you Fraser What do you need emailed to you, the above link to the firmware download? Link to comment Share on other sites More sharing options...
Rickyrocks Posted August 10, 2021 Author Share Posted August 10, 2021 i think i have it now fraser cheers Link to comment Share on other sites More sharing options...
Rickyrocks Posted August 10, 2021 Author Share Posted August 10, 2021 i have done the update and will keep you guys posted thank you . Link to comment Share on other sites More sharing options...
Netduma Liam Posted August 10, 2021 Share Posted August 10, 2021 3 minutes ago, Rickyrocks said: i have done the update and will keep you guys posted thank you . Awesome, thanks! Link to comment Share on other sites More sharing options...
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