sfrey2412 Posted August 2, 2021 Share Posted August 2, 2021 New to this but on the qpp I can't get geo filter to load. Link to comment Share on other sites More sharing options...
Netduma Liam Posted August 3, 2021 Share Posted August 3, 2021 Welcome to the forum! We recently released a new version of the App, could you check that you're up-to-date? Are you able to access and use other Rapps on the App or are they all doing this? Link to comment Share on other sites More sharing options...
sfrey2412 Posted August 3, 2021 Author Share Posted August 3, 2021 I Just installed the Router (xr 1000) and downloaded the app for android ( running on a galaxy 20) yesterday. I have also tried deleting the app and reinstall. so far that seems to be the only issue on the app the other sections seem to work. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 3, 2021 Administrators Share Posted August 3, 2021 On the app go to Settings, then select Clear Local Storage, then close the app, re-login by selecting the router type don't use auto then see if it loads please sfrey2412 1 Link to comment Share on other sites More sharing options...
Featured Comment sfrey2412 Posted August 3, 2021 Author Featured Comment Share Posted August 3, 2021 3 hours ago, Netduma Fraser said: On the app go to Settings, then select Clear Local Storage, then close the app, re-login by selecting the router type don't use auto then see if it loads please thanks this fixed the problem Netduma Liam and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 4, 2021 Administrators Share Posted August 4, 2021 Great to hear that! As the issue is resolved I'll close the topic, feel free to open another if needed and we'll be happy to help. Link to comment Share on other sites More sharing options...
Recommended Posts
Posted by sfrey2412,
2 reactions
Go to this post