sfrey2412 Posted August 2, 2021 Posted August 2, 2021 New to this but on the qpp I can't get geo filter to load.
Netduma Liam Posted August 3, 2021 Posted August 3, 2021 Welcome to the forum! We recently released a new version of the App, could you check that you're up-to-date? Are you able to access and use other Rapps on the App or are they all doing this?
sfrey2412 Posted August 3, 2021 Author Posted August 3, 2021 I Just installed the Router (xr 1000) and downloaded the app for android ( running on a galaxy 20) yesterday. I have also tried deleting the app and reinstall. so far that seems to be the only issue on the app the other sections seem to work.
Administrators Netduma Fraser Posted August 3, 2021 Administrators Posted August 3, 2021 On the app go to Settings, then select Clear Local Storage, then close the app, re-login by selecting the router type don't use auto then see if it loads please
Featured Comment sfrey2412 Posted August 3, 2021 Author Featured Comment Posted August 3, 2021 3 hours ago, Netduma Fraser said: On the app go to Settings, then select Clear Local Storage, then close the app, re-login by selecting the router type don't use auto then see if it loads please thanks this fixed the problem
Administrators Netduma Fraser Posted August 4, 2021 Administrators Posted August 4, 2021 Great to hear that! As the issue is resolved I'll close the topic, feel free to open another if needed and we'll be happy to help.
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