lorecolo Posted July 13, 2021 Share Posted July 13, 2021 i'm sorry I just bought the netduma, but I can't lock it, I followed all the instructions for the geo filter, I put in America, but I'm staying in Italy, what do I do? thank you Link to comment Share on other sites More sharing options...
Netduma Liam Posted July 13, 2021 Share Posted July 13, 2021 Welcome to the forum! You have your ping assist set to 150, so Geo-filter will not block any connection under 150ms ping. Please set ping assist to 0 then reboot the game, you shouldn't be getting connected to Italy now. Link to comment Share on other sites More sharing options...
lorecolo Posted July 13, 2021 Author Share Posted July 13, 2021 thank you very much, but do I also have to download a vpn or is the geo filter enough to move to the servers? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 13, 2021 Administrators Share Posted July 13, 2021 You should just be able to do it with the Geo-Filter but keep in mind it's purpose is not to force servers far away - doing this can cause long search times and your ping will be higher which won't make for a good game experience. To use HybridVPN you would need a subscription with a VPN provider that supports OpenVPN Link to comment Share on other sites More sharing options...
lorecolo Posted July 13, 2021 Author Share Posted July 13, 2021 i subscribed to hidmyass vpn was default in netduma options. with that works better than the geo filter? and if so how can I set it? thank you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 13, 2021 Administrators Share Posted July 13, 2021 It will add additional ping so would make the game experience worse most likely. Follow the basic setup on HybridVPN - then add your device on the right side - if it's a console it will apply the VPN to the entire device then you can try searching for a game Link to comment Share on other sites More sharing options...
lorecolo Posted July 14, 2021 Author Share Posted July 14, 2021 most of the time the Ping Heatmap doesn't work for me, it stays that way, what am I wrong? thank you Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 14, 2021 Administrators Share Posted July 14, 2021 Click the icon in the top left of the panel, resync the cloud and then try pinging the game again and it should work Link to comment Share on other sites More sharing options...
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