connection problem

[Rele]

hi I bought the netduma recently, after mounting it I tried a bit to surf with the pc .. the problem is that it does not load the internet pages the first time but after a while I update the page .. I also have problems connecting to discord or to some online game why?

[Netduma Liam]

Welcome to the forum!

Have you been through the initial setup yet on the R2? If not, go to 192.168.77.1 in your web browser and complete this, then see if the issue persists.

[Rele]

yes i did the first setup and even if the internet works the problem is that persists from these errors

[Netduma Liam]

3 minutes ago, Rele said:

yes i did the first setup and even if the internet works the problem is that persists from these errors

Are you seeing this issue on all devices? How are they connected to the R2? Via wired or wireless?

[Rele]

the wifi does not connect to any device I try .. now I am with the pc via LAN

[Netduma Liam]

25 minutes ago, Rele said:

the wifi does not connect to any device I try .. now I am with the pc via LAN

When you say the Wi-Fi won't connect, what error are you seeing exactly? Is it suggesting that the password is wrong?

Are you able to access the dumaOS interface in your web browser via 192.168.77.1? If so, could you run a connection benchmark and post the results? If not, what results from speedtest.net are you getting when connected directly to the R2?

[Rele]

the error that tells me when I try to connect to the wifi and: it is not possible to connect to this network

[Rele]

and as if the connection is unstable .. even my philips hue attached to the R2 has some connection problems sometimes ..

[Netduma Liam]

What speeds do you get from your ISP? Could you run a speed test from speedtest.net and post the results here?

Could you please also go to Network settings -> LAN -> Wi-Fi and check that the password listed here matches the password on the bottom of the R2?

[Rele]

the problem is that it doesn't make me connect to the sites

[Rele]

and also on games it gives me server problems

[Netduma Liam]

Thank you, do you have QoS enabled? If so, could you please provide a full screenshot of your current configuration.

[Rele]

[Netduma Liam]

OK so you're not really using QoS, but given that you get good speeds from your ISP I don't see that as being the problem.

What problems are you experiencing on Discord? Are people unable to hear you or are you unable to connect to servers for example?

What about in-game? Are you getting any error messages there? 

Do you have Geo-filter enabled?

 

[Rele]

ha volte ho problemi a collegarmi ai server di discord, tarkov e siti internet

[Rele]

i tried to set the geofilter only i don't understand if it works or not

[Rele]

[Netduma Fraser]

Disable the Adblocker on the router, does it work then? 

We haven't tested that game which is why you may be getting the error, in which case it may be best to disable it for that

[Rele]

adblock non é attivo. e geofilter é disabilitato per questo gioco

[Rele]

ho provato a staccare il cavo lan dal netduma e attaccarlo al pc solo che questo problema é rimasto quindi ho fatto qualche ricerca dove dopo sono andato a cambiare le porte ipv4 alternative da li é tornato a funzionare quindi vado ad riattaccare il netduma e continua a darmi lo stesso problema

[Rele]

sembra che non riesce a collegarsi ai server

[Rele]

adblock is not active. and geofilter is disabled for this game

I tried to unplug the lan cable from the netduma and attach it to the pc only this problem remained so I did some research where after I went to change the alternative ipv4 ports from there it came back to work so I go to reattach the netduma and continues to give me the same problem

it appears that it cannot connect to the servers

[Netduma Fraser]

What do you mean you unplugged the lan cable from the R2 and connected it to the PC? 

What is the model of the modem the R2 is connected to?

[Rele]

it was just a test for that i unplugged the lan cable from the netduma.

[Rele]

the modem I use is the D-LINK - DVA-5593