SPYHAWK Posted June 23, 2021 Share Posted June 23, 2021 One day it just stopped working. Wouldn't take my password tried to trouble shoot still nothing can't even use it anymore. What do I do? Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 23, 2021 Share Posted June 23, 2021 Welcome to the forum! Which password are you referring to? The Wi-Fi password or the admin password to access the interface? Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 wifi password. i can't get into router Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 23, 2021 Share Posted June 23, 2021 Have you recently reset the R2? Are you able to connect to the R2 via wired and then access the interface that way to change the Wi-Fi password? If not, you could also try following this guide and see if this helps:http://support.netduma.com/support/solutions/articles/16000117883-i-ve-received-my-new-netduma-r2-but-the-wifi-password-doesn-t-work Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 Can't connect says Ethernet doesn't have a valid IP configuration. I can't change WIFI password because I still cant get into it. Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 what do I do now? Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 23, 2021 Share Posted June 23, 2021 It will say that if you've reset the R2, but you should still have access to the interface. Are you still able to see the R2 Wi-Fi network, it just won't accept your password? If so, try the guide I linked previously. Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 Yes it shows in my networks but won't take my network key. Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 just says can't connect Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 23, 2021 Share Posted June 23, 2021 After following the guide? If so, please send us the password on the sticker and we'll send back the correct password. Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 164112241194096 Link to comment Share on other sites More sharing options...
Netduma Liam Posted June 23, 2021 Share Posted June 23, 2021 Please try 165113242194097. Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 That worked I'm connected now I'm going to try and access the interface thank you Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 192.168.77.1 took too long to respond is the message I keep getting. Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 ran a windows network diagnostics. problems found, your computer appears to be correctly configured, but the device detected or resource (192.168.77.1) is not responding Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 23, 2021 Administrators Share Posted June 23, 2021 While connected to the router WiFi open command prompt on the PC, type ipconfig press enter then post the results here please Link to comment Share on other sites More sharing options...
SPYHAWK Posted June 23, 2021 Author Share Posted June 23, 2021 thanks for all your help I'm in it. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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