Thank you so much for the replies, really appreciate it guys.
Have managed to fix the issue. My virtual machine was only accepting data from the port connected to the host machine. I allowed UDP input over port 1194. On the advice of someone with a similar issue I also updated to the DumaOS 3.0 beta for the XR500 and used "client" for both username and password in the advanced settings for Hybrid VPN.
I'm now up and running without issues.
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