No access through ethernet from R2

[pecora80]

Hello,

I am a bit of a noob so please forgive me if I miss anything.

My R2 stopped working I'm not sure why. When I go to select the ethernet from my networks it says "no internet" it is not either of the wires as I have tried multiple.

When I go into settings to get more details I get the following (attached picture)

Any help would be much appreciated.

 

[Netduma Liam]

Welcome to the forum!

Are you able to access the R2 interface by opening a web browser and going to https://dumaos/ or 192.168.77.1?

If not, could you please open a command prompt by going to your Windows Start menu and searching cmd. Then enter the command ipconfig and post the results here?

Have you tried power cycling/factory resetting the R2 at all? Is that what caused this issue or did it appear to happen randomly?

[pecora80]

Hey Liam,

- While connected through router no not at all, it does not load and I get "R-app is not loaded yet" from the browser

- 

is this safe to share?

- I believe it happened randomly, I have tried power cycling.

 

Thank you 

[Netduma Fraser]

Can you try opening the interface using the Microsoft Edge browser please and see if it loads?

That's perfectly fine as they are local addresses.

[pecora80]

This seems to have fixed it, I was able to boot up the interface through edge. I have an issue with the geo filtering but I'll post another time. 

Thanks to all for the help, super responsive!

[Netduma Fraser]

You're very welcome, glad that it worked!

I'll close this topic now as it is resolved, feel free to make a new topic on that and we'll be happy to help!