Lewisprotips Posted May 4, 2021 Share Posted May 4, 2021 R-app is not loaded. Just done latest firmware any ideas? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 What router are you using the XR500? What firmware version did you upgrade to? We always recommend a factory reset after an upgrade for a fresh installation, either way if you reboot the router from the interface it should resolve that. Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 4, 2021 Author Share Posted May 4, 2021 I've updated to v2.3.2.114 Done the reboot and still nothing. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 Did you factory reset after the install? Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 4, 2021 Author Share Posted May 4, 2021 Done factory reset. Now need to put all my isp etc in again. For a premium router the software is shocking. Never mind the poor WiFi connection. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 Factory reset is recommended across all routers after installing new firmware as it removes old low level code from the previous version that could cause issues. What is the issue you're having with WiFi? Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 4, 2021 Author Share Posted May 4, 2021 Doing the reset and now doing a connection to it snd its been checking for Internet connection for 15 mins. Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 4, 2021 Author Share Posted May 4, 2021 Finally set up on the latest os and you cant even draw the polygons anymore 😂😂 2 hours of my life i won't get back Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 I assume you installed the .114 that wasn't the beta which is why you don't have access to those features. The beta versions always have to be installed manually, the latest can be found here: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-120-XR500/td-p/2071196 Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 4, 2021 Author Share Posted May 4, 2021 What a nightmare. I've now connected my mesh system to the router and set it up. Yet nothing works connected to it. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 As in they don't get internet or can't be added to the Geo-Filter etc? Does the mesh show up as connected on the R2 interface? Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 4, 2021 Author Share Posted May 4, 2021 Yes mesh is showing up and my other devices are connecting to it. The connection is there. On a speed test the ping is 85 and 250mbs but it takes along time to get it actually connected. However it isnt showing on network montior Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 4, 2021 Author Share Posted May 4, 2021 Most of the time when I try connection test it fails as well. I've just tried my sons PC connected to the mesh system and games don't work but work fine on the WiFi. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 What is the mesh system you're using exactly? Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 4, 2021 Author Share Posted May 4, 2021 Its a deco. Worked OK before factory resetting the duma. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 4, 2021 Administrators Share Posted May 4, 2021 Could you try disabling QoS fully from the Congestion Control and see if you notice a difference at all? Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 4, 2021 Author Share Posted May 4, 2021 I have it on never. How do I go about disabling it fully. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 5, 2021 Share Posted May 5, 2021 11 hours ago, Lewisprotips said: I have it on never. How do I go about disabling it fully. Click the three-line menu in Congestion Control and tick the 'Disable QoS' box. Link to comment Share on other sites More sharing options...
Lewisprotips Posted May 5, 2021 Author Share Posted May 5, 2021 Disabling it seems to have done the the trick Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 5, 2021 Administrators Share Posted May 5, 2021 Could you now re-enable it and see if it still occurs? Link to comment Share on other sites More sharing options...
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