Bites Posted April 1, 2021 Share Posted April 1, 2021 Hi there, I would like to return my order I made. It is still less than 30 days after receiving the item. How do I process this please? Link to comment Share on other sites More sharing options...
pollutionblues Posted April 1, 2021 Share Posted April 1, 2021 Email [email protected] and they will advise you. I’ll also tag @Netduma Fraser and @Netduma Liam Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 As above you'll need to email, you can see the return terms here: netduma.com/terms Link to comment Share on other sites More sharing options...
Bites Posted April 1, 2021 Author Share Posted April 1, 2021 3 hours ago, pollutionblues said: Email [email protected] and they will advise you. I’ll also tag @Netduma Fraser and @Netduma Liam 3 hours ago, Netduma Fraser said: As above you'll need to email, you can see the return terms here: netduma.com/terms Thanks for the replies, an email has been sent out. Link to comment Share on other sites More sharing options...
Bites Posted April 6, 2021 Author Share Posted April 6, 2021 5+ Days, no email response. Still waiting.. Link to comment Share on other sites More sharing options...
Newfie Posted April 6, 2021 Share Posted April 6, 2021 Fraser or Liam should pop in today to help you. It’s been Easter here so it maybe the dept that handles returns has been on holiday. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 6, 2021 Administrators Share Posted April 6, 2021 As above it was the Easter holidays/the weekend, team are back in the office now so you should have received an email today. Link to comment Share on other sites More sharing options...
Bites Posted April 17, 2021 Author Share Posted April 17, 2021 Hi there, I have sent the package. Tracking states: Parcel has been left in a suitable location Hopefully it has been collected. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 17, 2021 Administrators Share Posted April 17, 2021 35 minutes ago, Bites said: Hi there, I have sent the package. Tracking states: Parcel has been left in a suitable location Hopefully it has been collected. Thanks for letting us know, hope you consider us again in the future, take care! Link to comment Share on other sites More sharing options...
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