Would Like To Return Netduma R2 Router

[Bites]

Hi there, 

I would like to return my order I made. It is still less than 30 days after receiving the item. 

How do I process this please?

[pollutionblues]

Email [email protected] and they will advise you. I’ll also tag @Netduma Fraser and @Netduma Liam

[Netduma Fraser]

As above you'll need to email, you can see the return terms here: netduma.com/terms

[Bites]

3 hours ago, pollutionblues said:

Email [email protected] and they will advise you. I’ll also tag @Netduma Fraser and @Netduma Liam

 

3 hours ago, Netduma Fraser said:

As above you'll need to email, you can see the return terms here: netduma.com/terms

Thanks for the replies, an email has been sent out.

[Bites]

5+ Days, no email response. Still waiting..

[Newfoundland]

Fraser or Liam should pop in today to help you. It’s been Easter here so it maybe the dept that handles returns has been on holiday.

[Netduma Fraser]

As above it was the Easter holidays/the weekend, team are back in the office now so you should have received an email today.

[Bites]

Hi there, 

I have sent the package.

Tracking states: Parcel has been left in a suitable location

Hopefully it has been collected.

[Netduma Fraser]

35 minutes ago, Bites said:

Hi there, 

I have sent the package.

Tracking states: Parcel has been left in a suitable location

Hopefully it has been collected.

Thanks for letting us know, hope you consider us again in the future, take care!