Dumaos login error

[mrorion_]

Hello, I received the NetdumaR2 yesterday. Everything was running fine. Until I updated firmware today since the update firmware I'm unable to log in DumaosOs.

 

I've tried different browsers, cleared cache and cookies, Turning off antivirus. But I'm still unable to login.

 

I wouldn't know how to downgrade firmware without logging in.

 

 

[Netduma Fraser]

Hey, welcome to the forum!

What firmware version did you upgrade to? It would have come with the latest pre-installed.

The default details are:

Username - admin
Password - password

However, you would have been given an opportunity to change these during the setup wizard so you may need to use those instead.

[mrorion_]

3 minutes ago, Netduma Fraser said:

Hey, welcome to the forum!

What firmware version did you upgrade to? It would have come with the latest pre-installed.

The default details are:

Username - admin
Password - password

However, you would have been given an opportunity to change these during the setup wizard so you may need to use those instead.

Hello,

 

thanks for the reply back I upgraded to v.3.0.205

It was recommended for me to upgrade.
 

I did try username admin

             password - password

however that didn’t work.

i also tried username - NetdumaR2

                    password - followed by what I changed WiFi password too

 

sadly still no luck with being able to log in.

 

 

 

 

[Netduma Fraser]

Those are the WiFi details, during the wizard you will have had the chance to change the login credentials.

You'll need to hold the reset button on the router for 30 seconds, release, wait 2 minutes then access the router and use the default credentials I mentioned above 

[mrorion_]

31 minutes ago, Netduma Fraser said:

Those are the WiFi details, during the wizard you will have had the chance to change the login credentials.

You'll need to hold the reset button on the router for 30 seconds, release, wait 2 minutes then access the router and use the default credentials I mentioned above 

Okay, I never changed the login credentials then. I’ll give that method a try when I’m back home and report back with an update.

Thankyou.

[mrorion_]

Still no luck :(

[Netduma Fraser]

Try logging in to 192.168.77.1 with 

Username: admin
Password: password 

 

[mrorion_]

43 minutes ago, Netduma Fraser said:

Try logging in to 192.168.77.1 with 

Username: admin
Password: password 

 

Sadly that wouldn’t log in too 

[Netduma Fraser]

Unplug the router from power for 10 minutes please, then reconnect, wait 2 minutes and try accessing with the default credentials again

[mrorion_]

13 hours ago, Netduma Fraser said:

Unplug the router from power for 10 minutes please, then reconnect, wait 2 minutes and try accessing with the default credentials again

I’ve left the router off for a number of hours and still no luck

[Netduma Fraser]

Can you try one more factory reset please so hold the reset button on the router for 30 seconds, release, wait 2 minutes then access the router and use the default credentials

[mrorion_]

I have tried all methods and it still won’t allow me to login

[Netduma Fraser]

Could you tell me how you did the upgrade please? What were the steps you took? 

[mrorion_]

I got it working now. I reseted and connected wiredly after that back to working wired and wireless 

[mrorion_]

Thanks, though for the assistance 

[Netduma Fraser]

Great to hear that! I'll close this topic as it is resolved. Feel free to open another topic if needed and we'll be happy to help.