mrorion_ Posted April 1, 2021 Share Posted April 1, 2021 Hello, I received the NetdumaR2 yesterday. Everything was running fine. Until I updated firmware today since the update firmware I'm unable to log in DumaosOs. I've tried different browsers, cleared cache and cookies, Turning off antivirus. But I'm still unable to login. I wouldn't know how to downgrade firmware without logging in. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 Hey, welcome to the forum! What firmware version did you upgrade to? It would have come with the latest pre-installed. The default details are: Username - admin Password - password However, you would have been given an opportunity to change these during the setup wizard so you may need to use those instead. Link to comment Share on other sites More sharing options...
mrorion_ Posted April 1, 2021 Author Share Posted April 1, 2021 3 minutes ago, Netduma Fraser said: Hey, welcome to the forum! What firmware version did you upgrade to? It would have come with the latest pre-installed. The default details are: Username - admin Password - password However, you would have been given an opportunity to change these during the setup wizard so you may need to use those instead. Hello, thanks for the reply back I upgraded to v.3.0.205 It was recommended for me to upgrade. I did try username admin password - password however that didn’t work. i also tried username - NetdumaR2 password - followed by what I changed WiFi password too sadly still no luck with being able to log in. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 Those are the WiFi details, during the wizard you will have had the chance to change the login credentials. You'll need to hold the reset button on the router for 30 seconds, release, wait 2 minutes then access the router and use the default credentials I mentioned above Link to comment Share on other sites More sharing options...
mrorion_ Posted April 1, 2021 Author Share Posted April 1, 2021 31 minutes ago, Netduma Fraser said: Those are the WiFi details, during the wizard you will have had the chance to change the login credentials. You'll need to hold the reset button on the router for 30 seconds, release, wait 2 minutes then access the router and use the default credentials I mentioned above Okay, I never changed the login credentials then. I’ll give that method a try when I’m back home and report back with an update. Thankyou. Link to comment Share on other sites More sharing options...
mrorion_ Posted April 1, 2021 Author Share Posted April 1, 2021 Still no luck :( Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 Try logging in to 192.168.77.1 with Username: admin Password: password Link to comment Share on other sites More sharing options...
mrorion_ Posted April 1, 2021 Author Share Posted April 1, 2021 43 minutes ago, Netduma Fraser said: Try logging in to 192.168.77.1 with Username: admin Password: password Sadly that wouldn’t log in too Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 Unplug the router from power for 10 minutes please, then reconnect, wait 2 minutes and try accessing with the default credentials again Link to comment Share on other sites More sharing options...
mrorion_ Posted April 2, 2021 Author Share Posted April 2, 2021 13 hours ago, Netduma Fraser said: Unplug the router from power for 10 minutes please, then reconnect, wait 2 minutes and try accessing with the default credentials again I’ve left the router off for a number of hours and still no luck Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 2, 2021 Administrators Share Posted April 2, 2021 Can you try one more factory reset please so hold the reset button on the router for 30 seconds, release, wait 2 minutes then access the router and use the default credentials Link to comment Share on other sites More sharing options...
mrorion_ Posted April 3, 2021 Author Share Posted April 3, 2021 I have tried all methods and it still won’t allow me to login Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 3, 2021 Administrators Share Posted April 3, 2021 Could you tell me how you did the upgrade please? What were the steps you took? Link to comment Share on other sites More sharing options...
mrorion_ Posted April 3, 2021 Author Share Posted April 3, 2021 I got it working now. I reseted and connected wiredly after that back to working wired and wireless Link to comment Share on other sites More sharing options...
mrorion_ Posted April 3, 2021 Author Share Posted April 3, 2021 Thanks, though for the assistance Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 3, 2021 Administrators Share Posted April 3, 2021 Great to hear that! I'll close this topic as it is resolved. Feel free to open another topic if needed and we'll be happy to help. Link to comment Share on other sites More sharing options...
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