SkDrz Posted March 27, 2021 Share Posted March 27, 2021 Recently received my R2 this is connected to my Virgin Media box (UK) however when turning on my console it tells me that the NAT Type is Moderate and double NAT is detected. Meaning that when i try to party up with players on Warzone it can not let them join. I am running on IPv4 not sure if IPv6 will make much difference. I can search for games but i am not sure it is connecting to the serves that i want on the geofilter. I Have watched many videos on YouTube and still no luck. Has anyone managed to resolve this issue or had something similar? I am new to the Netduma community, and thought that it would be a really simple process such as plug and play but boy I am wrong Any help would be greatly appreciated Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Hey, welcome to the forum! Follow these steps and you'll be good to go: Access the V hub: https://www.virginmedia.com/help/virgin-media-configure-advanced-settings-on-your-hub#hub3orhub4 Go to Advanced Settings > DHCP You should see the R2 in the Attached Devices table, if yours is like mine it will say DumaOS Click the device, you should see the Add Reserved Rule part under the table populates with information Then just click add rule and save the settings Make a note of the IP Go to Advanced Settings > Security > DMZ Click enable Enter the IP Apply MarioManoli 1 Link to comment Share on other sites More sharing options...
SkDrz Posted March 27, 2021 Author Share Posted March 27, 2021 Awesome thanks for the warm welcome! I'll give this a go, fingers crossed this should work Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 You're welcome, let us know how you get on! Link to comment Share on other sites More sharing options...
SkDrz Posted March 27, 2021 Author Share Posted March 27, 2021 so i have followed the steps that you recommended however it is now giving me a status saying NAT type unavailable not sure whether I should rest the R2 or go back into the virgin media hub to change the ip again. when i log into the hub it does not recognise the the DumaOS and this is now not visible. Any ideas? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 27, 2021 Administrators Share Posted March 27, 2021 Okay that will be why then, unsure why it can't see it, is the R2 getting the WAN IP you set on the V hub? You can check that on the System Information page of the R2 Link to comment Share on other sites More sharing options...
SkDrz Posted March 27, 2021 Author Share Posted March 27, 2021 so the Nat type is now open thanks for your help! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now